Gerald Toms
Calumet City,IL
Summary
Organized and dependable person that's successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Transportation Driver
JB Hunt Transportation
05.2014 - 09.2023
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Checked in with dispatch service and updated with current location.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Informed management of daily activities by updating logs with mileage and delivery information.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Transportation Driver
Prime Inc
06.2013 - 05.2014
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Checked in with dispatch service and updated with current location.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Informed management of daily activities by updating logs with mileage and delivery information.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Laborer
Labor Ready Staffing
10.2011 - 06.2013
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Organized materials, tools, and equipment to supply team members.
- Utilized construction tools and machinery to effectively complete job site projects.
- Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
- Observed site safety rules to maximize protections for team members and equipment.
- Followed instructions and safety protocols to prevent accidents and injuries.
Delivery Driver
Fed Ex Ground
11.2009 - 10.2011
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Education
No Degree - Business Administration
City Colleges of Chicago-Kennedy-King College
Chicago, ILGED -
Job Corps
Tulsa06.2002
Skills
- Equipment Operation
- Appointment Scheduling
- Passenger Assistance
- Vehicle Inspection
- Vehicle Maintenance
- Revenue Generation
- Commercial Driving
- DOT Compliance
- Safety Protocols
- Problem-Solving
- Order Picking and Processing
- Processes and Procedures
- Time Management
Timeline
Transportation Driver
JB Hunt Transportation
05.2014 - 09.2023
Transportation Driver
Prime Inc
06.2013 - 05.2014
Laborer
Labor Ready Staffing
10.2011 - 06.2013
Delivery Driver
Fed Ex Ground
11.2009 - 10.2011
No Degree - Business Administration
City Colleges of Chicago-Kennedy-King College
GED -
Job Corps
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