GERALDINE GOFF
Oklahoma City,OK
Summary
Dedicated Cashier with strong customer service and team management skills. Supervised daily operations and trained cashiers to enhance checkout efficiency and customer engagement. Committed to maintaining high standards of service while resolving inquiries to foster brand loyalty.
Overview
4
4
years of professional experience
Work History
CASHIER/MANDGER
Family Dollar
Oklahoma City, OK
01.2025 - 05.2025
- Supervised daily operations, ensuring efficient register management and customer service excellence.
- Trained and mentored cashiers on best practices for checkout processes and customer engagement.
- Implemented inventory control measures to maintain accurate stock levels and minimize shrinkage.
- Developed scheduling solutions to optimize staff coverage during peak business hours.
- Conducted performance evaluations, providing feedback to improve team productivity and morale.
- Resolved customer inquiries and complaints with a focus on maintaining brand loyalty and satisfaction.
Cashier\DELI\STOCKER
Buy For Less
Oklahoma City, OK
02.2021 - 10.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in training new cashiers on register operations and customer service techniques.
- Maintained accurate cash drawer balances through diligent money handling protocols.
- Resolved customer inquiries and issues to enhance overall shopping experience.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Implemented promotional sales displays, contributing to increased product visibility and sales.
- Monitored inventory levels at checkout stations, ensuring product availability for customers.
Education
High School Diploma -
DOUGLASS HIGH SCHOOL
Oklahoma City, OK05-1992
Skills
- Customer service
- Cash handling and management
- Cash handling expertise
- Cash register operation
Languages
English
Full Professional
Timeline
CASHIER/MANDGER
Family Dollar
01.2025 - 05.2025
Cashier\DELI\STOCKER
Buy For Less
02.2021 - 10.2023
High School Diploma -
DOUGLASS HIGH SCHOOL