Geraldine Hernández
Dallas,TX
Summary
Hardworking and reliable team member with customer service experience and a strong work ethic. Able to work in fast-paced environments, follow food safety standards, and collaborate effectively with team members. Seeking an entry level position at Chili’s Grill & Bar in the DFW area.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Key Manager
Mister 01
04.2025 - 11.2025
- Counted registers and cleaned and secured shop at end of shift.
- Increased customer satisfaction by implementing efficient inventory management strategies.
- Responsible for overseeing the operations of the restaurant.
- Monitoring and analyzing ROS results to determine bonus potential and self-identifying opportunities for improvement.
- Working in the dining room to monitor guests' food and service experience, actively coaching the team when needed.
Server
Mister 01
02.2025 - 11.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Provided exceptional customer service by efficiently taking orders and addressing guest inquiries.
Shift Leader
Pura Vida
01.2023 - 10.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed card transactions accurately using POS software.
Education
Associate of Science - English-as-a-Second-Language Education
Dallas College
Dallas, TX11.2022
Skills
- Excellent communication and interpersonal skills
- Strong organizational abilities
- Ability to manage multiple tasks simultaneously
- Proficient in reservation and seating management systems
- Knowledge of health and safety regulations
- Positive attitude and professional appearance
- Store organization
Additional Information
Available upon request.
Certification
Food Handler's Certificate 2022 -2026
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Key Manager
Mister 01
04.2025 - 11.2025
Server
Mister 01
02.2025 - 11.2025
Shift Leader
Pura Vida
01.2023 - 10.2023
Associate of Science - English-as-a-Second-Language Education
Dallas College