GERALDINE MCRAE
Executive Assistant
Raeford,North Carolina
Summary
Dependable [Job Title] effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Competent Phlebotomy Technician with [Number] years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. Veteran Phlebotomist with proven track record of excellence working in clinic and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals. Diligent Phlebotomist with strong background in blood and plasma from healthy adult donors. Skilled in educating donors and public on therapeutic products derived from plasma, screening process and laboratory policies.
Overview
32
32
years of professional experience
Work History
Phlebotomy Technician
Carolina Research Institute
Fayetteville, NC
05.2021 - Current
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Organized daily work based on collection priority.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
Phlebotomist
Quest Diagnostics
Fayetteville, NC
03.2003 - 02.2020
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Centrifuged blood samples as outlined in clinical protocols.
- Reviewed patient records for accuracy and completeness.
- Conducted venipuncture and other CT procedures.
- Organized daily work based on collection priority.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Phlebotomy Coordinator
SOLSTAS LAB
Fayetteville, NC
06.2016 - 03.2018
- Checked team member work on daily basis and coached on ways to improve performance.
- Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Correlated and interpreted data based on technical, instrumental and physiological conditions.
- Assisted team members with completing complex tasks.
- Managed daily activities and workflow of [Type] institution to collect, label and analyze samples correctly.
- Worked within $[Amount] department budget to provide personal protective equipment and testing supplies needed to safely collect and analyze samples for phlebotomy clinic.
Medical Records Clerk
McCain Correctional Facility
McCain , NC
01.1998 - 03.2006
- Maintained patient confidence by keeping patient records information confidential.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Maintained patient records in compliance with security regulations.
- Uploaded physician progress notes, history and physicals into electronic medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
Administrative Assistant
Hemsley Sphere
NEW YORK, NY
02.1988 - 12.1989
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Handled client correspondence and tracked records to foster office efficiency.
- Organized and updated schedules for executives.
- Used software to coordinate meetings, appointments and tasks senior executives.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Administrative Secretary
IBM
NEW YORK, NY
04.1986 - 02.1988
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to inquiries from callers seeking information.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Kept reception area clean and neat to give visitors positive first impression.
- Produced highly accurate internal and external letters and memoranda.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Education
CERTIFICATE - Computer And Information Sciences
Sandhills Community College
Raeford, NC03.1995
CERTIFICATION - Nursing Assistance
SANDHILLS COMMUNITY COLLEGE
Raeford, NC03.1992
CERTIFICATION - Executive Assistant And Executive Secretary
AMERICAN BUSINESS INSTITUTE
BROOKLYN NEW YORK06.1985
High School Diploma -
HOKE HIGH
RAEFORD NC05.1972
Skills
- Epic Software
- Fluid and Tissue Disposal
- Patient Relations
- Glucose Screening
- Vacuum Tube and Syringe Use
- MEDITECH Laboratory and Microbiology
Accomplishments
- Achieved [Number]% error-free rate in [Year].
- Improved blood collection process by preparing supplies to match patient load. Acknowledged in fayetteville observer for being a very proficient lab tech handling a very busy patient service center.
- Maintained compliance with OSHA, HIPAA and CLIA standards.
Timeline
Phlebotomy Technician
Carolina Research Institute
05.2021 - Current
Phlebotomy Coordinator
SOLSTAS LAB
06.2016 - 03.2018
Phlebotomist
Quest Diagnostics
03.2003 - 02.2020
Medical Records Clerk
McCain Correctional Facility
01.1998 - 03.2006
Administrative Assistant
Hemsley Sphere
02.1988 - 12.1989
Administrative Secretary
IBM
04.1986 - 02.1988
CERTIFICATE - Computer And Information Sciences
Sandhills Community College
CERTIFICATION - Nursing Assistance
SANDHILLS COMMUNITY COLLEGE
CERTIFICATION - Executive Assistant And Executive Secretary
AMERICAN BUSINESS INSTITUTE
High School Diploma -
HOKE HIGH
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