Geraldine Murtha
Mahopac,NY
Summary
Management professional with focus on optimizing operational workflows and enhancing team performance. Proven history in coordinating projects and implementing efficient processes. Known for collaborative approach and adaptability in dynamic environments. Experienced with project coordination, resource allocation, and process optimization. Utilizes strong organizational and communication skills to ensure seamless operations. Track record of improving efficiency and fostering team collaboration.
Overview
13
13
years of professional experience
Work History
Incident Management Coordinator
Opengate Inc.
Armonk, NY
10.2025 - 03.2026
- Maintain and monitor incident reporting data and documentation as per the OPWDD Part 624 and Part 625 Regulations in conjunction with IMU, IRMA, the Justice Center, and the WSIR system.
- Act as the Opengate Liaison to NYS Justice System and OPWDD.
- Ensure compliance and the timely maintenance of the IRMA system regarding the Opengate incidents as well as the WSIR system and the RIA system.
- Create CAP forms after an investigation has been completed and distribute them to the appropriate employee to be completed.
- Follow up on the CAPs and completed documentation and upload them into the IRMA system.
- Maintain an Excel spreadsheet for incidents indicating when each task and item has been completed/uploaded into IRMA and what still needs to be completed pending the receipt of the final 149 investigation. This includes the CAPs as well as the Letter of Determination from the Justice Center.
- Schedule monthly Incident Review Committee (IRC). Update the IRC agenda and distribute it to the committee members Type the monthly IRC meeting minutes and enter them into IRMA within the three week required time frame.
- Complete the 148 Reports and send them to the families afters an incident has occurred.
Admin Assistant /Compliance Admin Specialist
Opengate Inc.
Armonk, NY
09.2013 - 10.2025
- Assist ensuring regulatory compliance and incident reporting and management procedures.
- Assist wil IRM entries and reportable incidents.
- Prepare agendas and packets for the monthly Incident Review Committee (IRC).
- Take notes at the IRC meetings and transcribe them.
- Distribute large mailings and track their return responses including quarterly and annual satisfaction surveys.
- Assist the Corporate Compliance Officer with the tabulation and preparation of the Satisfaction Survey preliminary reports to the Board of Directors.
- Assist the Behavior Analysts with tracking and distrusting of correspondence and help to maintain those files.
- Organize and maintain confidential files.
Education
Associate of Science - Business
The College of Westchester
White Plains05.2012
Skills
- Excellent interpersonal skills/ability to relate to the team, other staff, and the public
- Strong verbal and written communication skills, organizational skills, and attention to detail
- Excellent organizational and time management skills
- Problem Solving Skills
- Fluent in Sign Language
Timeline
Incident Management Coordinator
Opengate Inc.
10.2025 - 03.2026
Admin Assistant /Compliance Admin Specialist
Opengate Inc.
09.2013 - 10.2025
Associate of Science - Business
The College of Westchester