Shadaisha Pringle
West New York,NJ
Summary
Experienced social worker with a strong background in supporting individuals facing substance abuse and mental health challenges, as well as comprehensive compliance expertise. Currently seeking a position to effectively apply acquired skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Incident Management Coordinator
Bowery Residents Committee (BRC)
05.2023 - Current
- Conduct ongoing quality assurance efforts examining the content and categorization of reported incidents
- Ensure that all programs are meeting expectations around incident reporting procedures as established by the New York State Office of Mental Health (OMH), Office of Alcohol and Substance Abuse Services (OASAS), and the Justice Center
- Manage incident reporting of all databases including the New York Incident Management Reporting System (NIMRS) and AWARDS
- Prepare agency-wide incident data summaries and conduct trend analyses every quarter to identify trends and potential areas for further action
- Lead monthly agency-wide incident review meetings
- Conduct incident investigations, create corrective action plans, and collaborate with Human Resources
- Coordinate with program management and law enforcement officials to address subpoenas.
Crisis Counselor-Remote
Crisis Text Line
01.2023 - 03.2024
- Provided crisis intervention and suicide prevention support to stabilize clients in crises
- Evaluated risk to clients or others by gathering information and conducting risk assessments
- Built safety plans to lower the risk of crisis and intervened in specific manners outlined by procedures.
Clinical Supervisor
Bowery Residents Committee (BRC)
05.2022 - 05.2023
- Supervise case management team including providing weekly supervision, approving progress notes and assessments, approving timesheets and time off requests
- Conduct intake interviews, housing fairs, apartment showings and admit residents into the building
- Apply for housing for clients, discharge clients upon move-out, and provide aftercare services
- Carry a small caseload
- Responsible for personnel management including hiring, termination, discipline of staff, and providing onboarding and training to new staff
- In the absence of the program director assume responsibility for the program.
Social Work Intern
Janian Medical
09.2021 - 05.2022
- Screen patients for eligibility to receive psychiatric services
- Coordinate patient schedules
- Transcribe information from the psychiatrist, including notes, treatment plans, and medication changes.
Case Manager
Center for Urban Community Services (CUCS)
10.2016 - 05.2022
- Maintain a caseload of 30 clients while providing case management and clinical services including but not limited to entitlements assistance, counseling, advocacy, providing referrals, crisis intervention, engagement, and coordination of care with outside service providers
- Managing and administering medications to clients and maintaining adequate medication supply.
Education
Masters in Social Work -
Rutgers University
08.2024
Bachelor of Arts in Psychology -
CUNY City College of New York
08.2016
Skills
- Proficient in EMR Systems
- Medical Terminology
- Data Analysis
- Policy Development
- Interpersonal Skills
- Time management
Certification
- Licensed Master Social Worker (Passed ASWB exam, License pending)
- Lean Six Sigma Healthcare Yellow Belt
- CPR, First Aid and Narcan Administration
Timeline
Incident Management Coordinator
Bowery Residents Committee (BRC)
05.2023 - Current
Crisis Counselor-Remote
Crisis Text Line
01.2023 - 03.2024
Clinical Supervisor
Bowery Residents Committee (BRC)
05.2022 - 05.2023
Social Work Intern
Janian Medical
09.2021 - 05.2022
Case Manager
Center for Urban Community Services (CUCS)
10.2016 - 05.2022
Masters in Social Work -
Rutgers University
Bachelor of Arts in Psychology -
CUNY City College of New York
- Licensed Master Social Worker (Passed ASWB exam, License pending)
- Lean Six Sigma Healthcare Yellow Belt
- CPR, First Aid and Narcan Administration
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