Geraldine Sanchez
Sunnyvale,CA
Summary
Experienced and enthusiastic customer service professional with a strong background in delivering exceptional customer experiences. Leveraging prior knowledge and expertise in the field, possesses the necessary skills and qualities to excel in this role. Committed to providing top-notch service, strives to create positive interactions and build lasting relationships with customers, ensuring their satisfaction and loyalty.
Overview
8
8
years of professional experience
Work History
server
Benihana Japanese Steakhouse
Cupertino, CA
02.2022 - 07.2024
- Served lunch and dinner to 32-60 people per shift
- Executed orders from ideation to completion
- Managed multiple projects of varied sizes at one time
- Swiftly and gently addressed customers concerns
front of the house hostess
Benihana Japanese Steakhouse
Cupertino, CA
03.2020 - 01.2022
- Placed reservations
- Familiar with Opentable and Grubhub
- Responsible for seating and welcoming guests into the restaurant
Child Care Provider/Administrator of Activities
Saint Lawrence the Martyr
Sunnyvale, CA
08.2017 - 03.2019
- Administered activities for 100 high school students
- Responsible for translating to Spanish speakers
Child Care Provider
The Moreno family
Newark, CA
08.2016 - 01.2017
- Ensured the safety of a 4 year old boy
- Helped monitor, feed, and tutor the student for three hours, five days a week
Education
High School Diploma -
Wilcox High School
Santa Clara06.2021
Skills
- I am an experienced and enthusiastic customer service professional I am confident that my prior knowledge of customer service will be beneficial towards making me an ideal candidate for this role
Timeline
server
Benihana Japanese Steakhouse
02.2022 - 07.2024
front of the house hostess
Benihana Japanese Steakhouse
03.2020 - 01.2022
Child Care Provider/Administrator of Activities
Saint Lawrence the Martyr
08.2017 - 03.2019
Child Care Provider
The Moreno family
08.2016 - 01.2017
High School Diploma -
Wilcox High School