GeraldLeon Smith Jr.
Alhambra
Summary
Highly motivated and dedicated professional with a strong work ethic. Aspiring team player who thrives on industry challenges. Years of experience and a commitment to contribute to organizational growth and success. Recognized for self-motivation and adaptability. Ready to bring skills and expertise to make a positive impact.
Overview
17
17
years of professional experience
Work History
Information Technology Advisor Tech
Southern California Edison/Dexian staffing
01.2024 - Current
- Programed, Installed and and imaged computers for company users laptop replacement
- Performed tech support for all user company wide
- Replaced and upgraded monitors, docking stations and executed wire management
Broadband Technician II
BAI Connect, LLC
01.2022 - 01.2023
- Installed, repaired and upgraded High Speed Internet, Direct TV, and Voice Over Internet Protocol in residential and Commercial buildings
- Completion of trouble calls for paying subscribers
Maintenance Technician
Turnaround Communications Inc.
01.2019 - 01.2021
- Underground Proof and place of underground cable, copper splicing and activation, CCTV and networking, proof and placing, trenching, lift operation, warehouse work
- General cable work J-box replacement, amplifier balance and activation
- California Automatic Gain control (AGC) Project, climbing and access utility poles and underground vaults to install certified electrical components in system amplifiers for optimal performance
- Pre-wire wiring and installation voice, data and video equipment for business class companies
AV Technician
Turner Techtronics
01.2017 - 01.2018
- As a AV Technician working for a major film studio decommissioned existing video conference room systems and upgraded, installed, and enhanced conference rooms with replacement systems
- Implimitted imaging, programing and configuring Macintosh computers and iPads to operate new video conferencing equipment and technology
- Coordinated with other building services to perform necessary moves, wiring, carpentry to ensure the new system is operational
- C7-Low Voltage wiring Cat5,6, coaxial commercial buildings including AP installation, surveillance cameras, Server Rack building, testing and termination
Broadband Technician IV
Charter Spectrum
01.2016 - 01.2017
- Performed repairs, installations, upgrades of residential cable products and services
- Installed aerial and underground cable drops and outlets also configured customer computers, wireless routers, television sets, cable set top equipment, and other similar equipment
- Helped trained new hires in the field who are going through company training program
- I carried out all work performed in the safest possible manner; following all internal safety guidelines
- As a employee I maintained all assigned assets such as test meter, safety equipment, ladders etc
- I tracked, managed and organized client equipment
Triple Play Technician
Turnaround Communications
01.2013 - 01.2016
- Installation of Cable TV, Phone and Data Services in residential homes and commercial
- Installing overhead drops and outlets to service residential homes
- Connecting equipment to the customer's TV's, computers, etc
- Direct contact with customers in the home; exceptional communication and customer service skills are a must
- Configuring advanced services to customer's equipment and computer network
- Performing service calls and utilizing troubleshooting skills needed in the field
Cable Technician
Multi-Cable Inc.
01.2010 - 01.2015
- Travel to customers' premises to install, maintain, or repair high speed internet, digital telephone and video reception equipment or accessories
- Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions
- I measured signal strength at utility poles, using electronic test equipment
- I also provided excellent customer service and on services rendered
Aerial Splicer
John Griffin Construction, Inc
01.2008 - 08.2008
- Completed contract with prime cable company where I upgraded and replaced electronics on aerial telephone poles and underground vaults
- Install equipment such as amplifiers or repeaters to maintain the strength of communications transmissions
- Splice cables, using hand tools, epoxy, or mechanical equipment
- In addition I activated the cable system to maintain customer satisfaction on time
Education
Basic Electricity/ House wiring -
Pasadena City College
01.2012
Work Ethics -
Los Angeles County Office of Education
01.2011
Apprenticeship Preparation Program -
Pasadena City College
01.2010
Electrical Crafts Helper Certification -
L.A. Trade Technical College
01.2008
A+ Certification -
Computer Career Connection
01.2000
Skills
- Working in high pressure environments
- Multi-tasking
- Map and print reading
- Problem solver
- Low voltage wiring
- Customer Service
- Small/ heavy tools
- Service Oriented
Accomplishments
- Completed 240 hour- Apprenticeship construction program - Certificate- 2010
- Constantly recognized with bonuses for proper installations and performances.
- Time Warner Technical Test- Certificate of Accomplishment- 2010
Timeline
Information Technology Advisor Tech
Southern California Edison/Dexian staffing
01.2024 - Current
Broadband Technician II
BAI Connect, LLC
01.2022 - 01.2023
Maintenance Technician
Turnaround Communications Inc.
01.2019 - 01.2021
AV Technician
Turner Techtronics
01.2017 - 01.2018
Broadband Technician IV
Charter Spectrum
01.2016 - 01.2017
Triple Play Technician
Turnaround Communications
01.2013 - 01.2016
Cable Technician
Multi-Cable Inc.
01.2010 - 01.2015
Aerial Splicer
John Griffin Construction, Inc
01.2008 - 08.2008
Work Ethics -
Los Angeles County Office of Education
Apprenticeship Preparation Program -
Pasadena City College
Electrical Crafts Helper Certification -
L.A. Trade Technical College
A+ Certification -
Computer Career Connection
Basic Electricity/ House wiring -
Pasadena City College
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