Geraldo Almonte-Soto
Philadelphia,PA
Summary
Dynamic and adaptable Crew Trainer with a proven track record at McDonald's, excelling in team leadership and food safety. Demonstrated ability to enhance team performance and customer service through effective training and supervision. Skilled in problem-solving and staff education, ensuring high standards of cleanliness and service are maintained.
Overview
1
1
year of professional experience
Work History
Crew Trainer
McDonald's
Philadelphia, PA
04.2024 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Performed regular crew member tasks
Grocery Team Member
Giant Food Stores
Philadelphia, PA
10.2023 - 04.2024
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Retrieved items for customers and verified prices.
- Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
Education
Undergraduate - Business
Community College of Philadelphia
Philadelphia, PASkills
- Team leadership and supervision
- Food safety understanding
- Cleaning and sanitation
- Staff education and training
- Problem-solving abilities
- Adaptability
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Trainer
McDonald's
04.2024 - Current
Grocery Team Member
Giant Food Stores
10.2023 - 04.2024
Undergraduate - Business
Community College of Philadelphia