Geraldyne Ochoa
Lawrenceville,GA
Summary
Experienced paralegal with over 12 years of experience in personal injury field. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Litigation Paralegal
Bader Scott Injury Lawyers/ Bader Law Injury Lawyers
Atlanta, GA
01.2022 - Current
- Streamlined litigation database management and document organization to enhance accessibility and efficiency.
- Draft Complaints, Discoveries responses, schedule Depositions, and Mediations.
- Completed electronic court filings at State Court, Magistrate Court and Superior Court.
- Coordinated organization of evidence, exhibits, motions, and subpoenas to support cases and ensure thorough trial preparation.
- Organized trial dates to facilitate efficient case management., mediations, depositions, court reporters, client preparation and settlement disbursements.
- Partnered with attorneys to develop effective legal strategies for various cases. to develop strategies for each case.
- Conducted background investigations on defendant.
- Drafted legal documents, including pleadings and discovery requests, ensuring compliance with court requirements.
- Assisted attorneys in trial preparation, organizing exhibits and preparing trial binders for efficient presentation.
- Drafted pleadings, motions, and briefs in compliance with court rules, leading to successful outcomes in numerous cases.
- Ensured client satisfaction through proactive communication on case progress and timely resolution of concerns.
Quality Assurance Negotiation Dept
The Law office of Julian Sanders
09.2020 - Current
- Led team of 6 negotiators to consistently achieve daily goals.
- Keep daily log of cases settled, and initial offers.
- Assist liaisons with calls, confirm offers, and update clients.
- Followed up on pending cases to expedite settlements by obtaining missing documentation or information.
- Tracked all settlements using Excel, calculated totals, and notified attorney, accounting, and manager daily.
- Use coordination and planning skills to achieve results according to schedule.
Case Manager
John Foy & Associates
11.2019 - 03.2020
- Managed 130-210 cases from intake to demand phase, ensuring timely progress and effective communication.
- Worked with Litify Software Direct client to treatment according to their home or work location Worked directly with one assigned attorney
- Followed up with clients on their treatment, and property damage Request and collect Medical Records from CIOX, Chartswap, and other third-party medical providers
- Prepare Liability Demands, UIM Demands, Global Demands, & UM Demands Followed up on Declaration pages, Subrogation letters, Liens, Compositions, Police reports, and Offers Request reductions to medical portals
- Coordinated with attorney to process client settlements, facilitating resolution of cases.
Case Manager
Morgan & Morgan
10.2018 - 06.2019
- Managed 200-275 cases remotely from intake to settlement with attorney's guidance, sending letter representations to insurance carriers and medical providers, and obtaining subrogation letters and/or liens.
- Negotiated settlements under attorney's guidance to achieve optimal outcomes or prepared cases for litigation.
- Drafted demand letter packages for insurance carriers to facilitate case resolution.
- Conduct detailed client intakes and entered information into company database
- Ordered medical supplies for client cases, review, and summarize medical records
- Process invoice payments on Medical Portals Request reductions to medical providers and submit payments to medical providers
Case Manager
The Founder's Law Firm
12.2014 - 10.2018
- Managed approximately 300 pre-litigation cases for primarily Spanish-speaking clients.
- Coordinated client care plans, ensuring timely access to resources and support services.
- Assessed client needs through comprehensive evaluations to develop tailored service strategies.
- Facilitated communication between clients and healthcare providers, enhancing service delivery efficiency.
Case Manager
Law Office of J. Nathan Blau, LLC
12.2013 - 10.2014
- Answered incoming calls, managed attorneys' calendar, and scheduled client appointments to ensure smooth communication and workflow. Provided translation services for clients during the busy Tax Season, ensuring clear communication between parties. Processed National Visa Center fees and completed G-28, I-864, I-765, I-485, I-821D, I-130, DS-230, and DS-260 forms, facilitating timely submission of critical immigration documents.
- Coordinated client assessments to determine eligibility for services and resources.
- Developed individualized care plans tailored to client needs and goals.
- Facilitated communication between clients, healthcare providers, and legal representatives.
Education
High School Diploma -
Gwinnett Technical College
Lawrenceville, GASkills
- Litigation case management
- Legal research
- Discovery management
- Legal documentation
- Document management
- Case management software
- Excel and Word
- Data quality assurance
- Calendar management
- Client communication
- Bilingual communication
- Organizational skills
- Interpersonal skills
Certification
Georgia Public Notary
Languages
Spanish
Full Professional
Timeline
Litigation Paralegal
Bader Scott Injury Lawyers/ Bader Law Injury Lawyers
01.2022 - Current
Quality Assurance Negotiation Dept
The Law office of Julian Sanders
09.2020 - Current
Case Manager
John Foy & Associates
11.2019 - 03.2020
Case Manager
Morgan & Morgan
10.2018 - 06.2019
Case Manager
The Founder's Law Firm
12.2014 - 10.2018
Case Manager
Law Office of J. Nathan Blau, LLC
12.2013 - 10.2014
High School Diploma -
Gwinnett Technical College