Geralyn D. Pope
Fultondale,AL
Summary
Reliable, motivated, and compassionate professional with strong interpersonal skills and a positive work ethic. Known for being dependable, organized, and respectful, with the ability to work well independently and as part of a team. Demonstrates patience, professionalism, and a willingness to learn while consistently striving to contribute positively to the workplace and support overall goals.
Overview
6
6
years of professional experience
Work History
Kindergarten Teacher
Bessemer City Schools
Bessemer, AL
10.2024 - Current
- Developed engaging lesson plans to foster creativity and critical thinking skills in young learners.
- Implemented classroom management strategies to create a positive learning environment.
- Collaborated with parents to provide updates on student progress and behavior.
- Utilized educational technology tools to enhance learning experiences and student engagement.
- Organized activities that promote social skills, teamwork, and emotional development among children.
- Monitored use of technology, enhancing student learning and technological skills.
- Established and maintained consistent classroom rules and expectations for obedience.
- Organized field trips and hands-on activities that complemented classroom instruction while providing real-world connections for students.
Social Services Caseworker I
Department of Human Services
Jasper, AL
11.2022 - 11.2024
- Conducted comprehensive assessments of client needs and developed personalized service plans.
- Coordinated resources and services to support clients in achieving self-sufficiency goals.
- Facilitated communication among multidisciplinary teams to ensure cohesive care strategies.
- Mentored junior caseworkers, enhancing their skills in client management and service delivery.
- Advocated for clients' rights, ensuring access to necessary community resources and services.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Devised and implemented community-based programs to promote mental health awareness.
Service Staff Manager
Publix
Hoover, AL
11.2019 - 10.2022
- Managed daily operations of service staff, ensuring high-quality customer experiences.
- Trained new employees on service protocols and operational standards.
- Resolved customer complaints promptly, enhancing overall customer retention rates.
Intern
Family Guidance Centers
Birmingham, AL
01.2022 - 04.2022
- Sorted and organized files, spreadsheets and reports.
- Analyzed problems, identified solutions and made decisions.
- Interacted with con summers by phone, email or in-person to provide information.
- Restocked office supplies and retrieved files for staff.
- Answered incoming telephone calls, took down messages and provided information.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Worked on projects using knowledge gained in classes to put together recommendations for issues.
- Interacted with customers by phone, email or in-person to provide information.
- Collaborated in professional team to solve workflow issues.
- Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support department.
- Maintained organized inventory by checking stock to determine supply levels, expediting orders and delivering materials to work stations.
- Delivered clerical support by handling range of routine and special requirements.
- Developed business, financial and analytical skills needed for career.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
- Achieved management recognition by designing and implementing special project during internship.
- Maximized productivity by analyzing protocols and identifying areas for improvement.
Education
Bachelors of Social Work Diploma Fairfield - Social Work
Miles College
Fairfield, AL05-2022
High School Diploma -
McAdory High School
McCalla, AL05-2017
Skills
- Report Writing
- Teamwork and Collaboration
- Telephone Etiquette
- Multitasking and Organization
- Copying Documents
- Case Studies
- Research
- Google Docs
- Interpersonal and Social Skills
- Computer Skills
- Social Justice
- International Relations
- Operations Support
- Microsoft Office
- Early childhood development
- Lesson planning
- Parent-teacher communication
- Differentiated instruction
Timeline
Kindergarten Teacher
Bessemer City Schools
10.2024 - Current
Social Services Caseworker I
Department of Human Services
11.2022 - 11.2024
Intern
Family Guidance Centers
01.2022 - 04.2022
Service Staff Manager
Publix
11.2019 - 10.2022
High School Diploma -
McAdory High School
Bachelors of Social Work Diploma Fairfield - Social Work
Miles College