Gerard Boarman
ELLICOTT CITY,MD
Overview
25
25
years of professional experience
Work History
Board of Directors Member
Howard County Youth Hockey Club
Columbia, MD
04.2013 - 04.2024
- Contributed valuable insights regarding youth hockey trends during board discussions, enabling informed strategic decision making.
- Fostered a culture of innovation by promoting collaboration among executive team members.
- Implemented club member year-end satisfaction survey and presented findings to the executive committee.
- Disciplinary committee chair upholding proper disciplinary standards on and off of the ice with players, parents and club members.
- Merchandise committee chair.
- Age Level Coordinator.
Store Owner
Boarman Brothers North Ridge Wine and Spirits
Ellicott City, MD
07.1999 - 12.2023
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
- Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
- Increased store sales by implementing effective marketing strategies and attractive merchandise displays.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Improved store efficiency through proper staff scheduling, task delegation, and timely performance evaluations.
- Mentored staff members in various aspects of retail operations, promoting professional development among team members.
- Managed day-to-day business operations.
Education
Bachelor of Science - Business And Finance
Mount St Mary's University
Emmitsburg, MD06.1991
Skills
- Customer Focus
- Leadership experience
- Reliability
- Client Relationship Building
Youth Hockey and baseball coach.
I have been a youth hockey and baseball coach for the past twelve years.
Timeline
Board of Directors Member
Howard County Youth Hockey Club
04.2013 - 04.2024
Store Owner
Boarman Brothers North Ridge Wine and Spirits
07.1999 - 12.2023
Bachelor of Science - Business And Finance
Mount St Mary's University