Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Gerard Hickman

Oklahoma City,OK

Summary

Detail-oriented Assistant Manager offers more than 2-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Manager

7 Eleven Store
Oklahoma City, Oklahoma
10.2021 - 05.2024
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Maintained accurate and up-to-date inventory records.
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Counted and balanced cash drawer at the beginning and end of shift.
  • Performed daily deposits in accordance with bank policies and procedures.

Sales Associate

Walmart
Oklahoma City, Oklahoma
03.2019 - 09.2021
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Ensured compliance with all safety regulations while handling hazardous materials.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Bristol Custom Construction

Laborer
Oklahoma City, Oklahoma
04.2017 - 03.2019
  • Assisted in the assembly of scaffolding, ladders, and other equipment to ensure safe work conditions.
  • Performed demolition tasks using a variety of tools such as sledgehammers, saws, drills.
  • Installed structures or fixtures using hand or power tools per plan drawings.
  • Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
  • Used laser measuring tools to calculate lengths, widths and heights.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.

Crew Member

McDonald's
Oklahoma City, Oklahoma
02.2016 - 04.2017
  • Restocked kitchen supplies including food products and utensils.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Adhered to health department regulations regarding food handling procedures.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Organized and restocked supplies to support operations and team productivity.

Education

High School Diploma -

Harper Academy Charter School
Oklahoma City, OK
05-2016

Skills

  • Recruiting and interviewing
  • Product and service knowledge
  • Employee Scheduling
  • Sales monitoring
  • Orientation and training
  • Microsoft Office expertise
  • Staff Training and Development
  • Sales Growth
  • Team motivation
  • Orientating and training
  • Money Handling
  • Safety Management
  • Finishing Techniques
  • Hand and power tools
  • Electrical repair

Certification

  • Forklift Operator Certification

References

References available upon request.

Timeline

Assistant Manager

7 Eleven Store
10.2021 - 05.2024

Sales Associate

Walmart
03.2019 - 09.2021

Bristol Custom Construction

Laborer
04.2017 - 03.2019

Crew Member

McDonald's
02.2016 - 04.2017

High School Diploma -

Harper Academy Charter School

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Gerard Hickman