Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gerard Hogue

Culpeper,VA

Summary

Versatile IT professional possessing more than 11 years of progressive experience in systems administration, supporting IT and network infrastructure, and providing user support. Excels in the design, configuration, and maintenance of Windows servers in an enterprise environment. Skilled in analysis, troubleshooting, and incident management resolution with a proven record of achievement in resolving escalated mission critical issues. Technically savvy possessing expertise in enterprise level Data Center technologies, security, system architecture, and support of diverse hardware and software applications. Adept at building relationships with internal business leaders, vendors, and users to drive organizational success. Effectively manages multiple concurrent tasks adhering to tight timelines within a dynamic and evolving technical environment. A respected role model who willingly shares knowledge and experience to elevate the skills of junior colleagues. Have a good understanding of DoD security hardening, collection and assessment processes and methodology as they related to DoDI 8500.01, Cybersecurity, and DoDI 8510.01, Risk Management Framework (RMF) for DoD Information.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Systems Administrator

SBS Inc.
10.2022 - 01.2023
  • AD Admin
  • Printer Admin.

Senior Systems Administrator/DBA/Exchange Admin

TekSynap
08.2020 - 01.2023
  • Windows Server administrator working with windows server 2012-2019
  • SQL patching, failover clustering
  • Solar Winds Project
  • Foia Express Project
  • Remedy Project
  • Active Directory
  • Exchange Patching
  • FOIAXpress Project
  • Worked with GPOs
  • STIGS.

Senior Systems Administrator

Lockheed Martin
Manassas, VA
12.2019 - 08.2020
  • Windows Server 2008/2016 administration including server monitoring and troubleshooting
  • Integrating enterprise class IT solutions into large scale organizations
  • Administering web-based applications (IIS)
  • Analyze system faults, review diagnostic tests, and troubleshoot Windows Operating Systems and Enterprise Class applications to identify problems and find resolutions to issues and outages
  • Monitor performance and maintain enterprise management tools according to requirements
  • Administered Windows Servers operating on Server 2008R2 and 2012r2
  • Monitoring daily activity to ensure optimal performance of mission critical business systems
  • Migrated SharePoint to Windows Server 2012r2
  • Setup three new Domain Controller
  • Setup WSUS for network clients and servers
  • Setup GPO's
  • Setup Terminal Farm Servers
  • Setup HBSS Server
  • Scap Scans to meet DOD recommendations
  • Updated and Patched Production servers
  • Installed, configured and backed up SQL
  • Preformed ACAS scan
  • Apply Security Template Implementation Guidelines (STIG) and security updates and hotfixes to address Information Assurance Vulnerability Assessments
  • Setup ePO McAfee server.

Lead Senior Systems Administrator

TEKsystems/Arrowpoint Inc
Tyson Corner, VA
11.2018 - 12.2019
  • Administered Windows Servers operating on Server 2008R2 and 2012r2 and Exchange 365
  • Monitoring daily activity to ensure optimal performance of mission critical business systems
  • Migrate VMware in a cluster environment
  • Updated and Patched Production servers
  • Worked with GPO
  • Worked with Cybersecurity to maintain the integrity of all servers
  • Moved local server to the IPv6 protocol
  • Installed SQL 2014 and troubleshooting network issues
  • Setup and configure Microsoft Windows Servers
  • Setup Domain Controller for new environment
  • Configured DNS Server
  • Trouble shooting DNS
  • Scap Scan
  • WSUS Server
  • Migrated Infrastructure to new Data Center
  • Setup SFTP Server
  • Configured Symantec NetBackup
  • Office 365.

Systems Administrator

American Systems
Chantilly, VA
01.2018 - 11.2018
  • Administered Windows Servers operating on Server 2008R2, and Exchange Server 2016R2 monitoring daily activity to ensure optimal performance of mission critical business systems
  • Deployed, upgraded, and supported PC operating systems, hardware, software applications, and peripherals
  • Supported network and IT infrastructure through ongoing repair and maintenance of critical systems
  • Updating and Patching Production servers
  • Install and configure various applications to support business needs
  • Planning, configuring, and installing SharePoint Server for test environment
  • Identified and troubleshot issues to remediate software and hardware problems impacting performance and user experience with in-house applications
  • Employed imaging software to apply standard images for wide-scale installation and deployment on new computers and laptops
  • Administered Microsoft Active Directory and Exchange environments
  • Installing and configuring SQL
  • Have a good understanding of DoD security hardening, collection and assessment processes and methodology as they related to DoDI 8500.01, Cybersecurity, and DoDI 8510.01, Risk Management Framework (RMF) for DoD Information
  • Understanding of the DoD Architecture Framework DoDAF) and how it relates and impacts Army IT programs and capabilities
  • Has recent and relevant DoD and Army systems, server, and operating systems hands-on administration experience.

Consultant

Sensei Enterprises
Fairfax, VA
03.2017 - 01.2018
  • Administered Windows Servers operating on Server 2003, 2008R2, 2012R2 and Exchange Server 2016 monitoring daily activity to ensure optimal performance of mission critical business systems
  • Deployed, upgraded, and supported PC operating systems, hardware, software applications, and peripherals
  • Ensure compliance with security protocols, configure firewalls, and apply software updates to prevent intrusions and malicious activities
  • Install and configure various applications to support business needs including Microsoft Office, Hyper-V, VMware, and VPN, etc
  • Supported network and IT infrastructure through ongoing repair and maintenance of critical systems
  • Diagnosed, troubleshot, and resolved complex technical issues
  • Administered Microsoft Active Directory and Exchange environments.

Systems Administrator

Enterprise Database Corp.
Gainesville, VA
11.2015 - 03.2017
  • Administered Windows Servers operating on Server 2003, 2008R2, 2012R2 and Exchange Server 2016 monitored daily activity to ensure optimal performance of mission critical business systems
  • Proactively address potential problems through analysis and troubleshooting
  • Ensure compliance with security protocols, configure firewalls, and apply software updates to prevent intrusions and malicious activities
  • Responsible for scheduled SQL maintenance
  • Installed and currently manage the System Center 2012 Data Protection Manager for the protection of Microsoft workloads and environments
  • Additional responsibilities include administration of Group Policy Manager and failover clustering
  • Install and configure various applications to support business needs including Microsoft Office, Hyper-V, VPN, etc
  • Planned and deployed two new Data Center to address the requirements of an enterprise network deployed SonicWALL Firewall, Cisco firewall
  • Successfully configured and deployed 25 servers and 75 virtual machines.

Systems Engineer/ Security Analyst

Oasys-Itd.
Peoria, IL
09.2012 - 11.2015
  • Configured and maintained Windows Servers in an enterprise environment
  • Deployed, upgraded, and supported PC operating systems, hardware, software applications, and peripherals
  • Executed daily system monitoring to verify the integrity and availability of all hardware, server resources, critical systems, and key processes
  • Ensured the completion of scheduled jobs through a thorough review of system and application logs
  • Identified and troubleshot issues to remediate software and hardware problems impacting performance and user experience with in-house applications
  • Managed domain controllers and users
  • Employed tools such as Acronis, Symantec Ghost, or SCCM to push out new images or software upgrades
  • Successfully configured and deployed into a dynamic enterprise environment tools and applications such as Nextgen and Centricity EMR, Office 365, Hyper-V, and IIS web.

Senior Technical Engineer

Vitel Net
McLean, VA
04.2011 - 09.2012
  • Provided best in class user support ensuring optimal performance of operating systems, applications, hardware, and all peripheral devices
  • Engaged local and remote users to identify and resolve diverse issues with their assigned hardware and applications
  • Employed imaging software to apply standard images for wide-scale installation and deployment on new computers and laptops.

Network Engineer/Field Technician

NT Connections
McLean, VA
03.2010 - 04.2011
  • Supported network and IT infrastructure through ongoing repair and maintenance of critical systems
  • Administered Microsoft Active Directory and Exchange environments
  • Applied patches and upgrades as well as performing routine maintenance on servers and software
  • Diagnosed, troubleshot, and resolved complex technical issues
  • Employed remote access tools using SSL, Global VPN, and SonicWALL.

Systems Engineer

Verium Corp
  • SharePoint 2019 Build out
  • Certificate Authority Migration
  • XML correction
  • Domain Admin
  • SQL setup
  • STIGS.

Education

Skills

  • Kaseya Management Tools, Bomgar Remote Tools, Webex
  • Windows Server 2012-2019, Exchange Server 2016
  • Acronis, Symantec Ghost, or SCCM
  • Microsoft Office 365, Outlook, SharePoint 2016, Worldox, Sage
  • LAN/WAN, TCP/IP, DNS, DHCP, STP, UDP
  • Project Management
  • User & Remote Support
  • Professional Communications
  • Complex Problem Solving
  • Network Security
  • Network Infrastructure, Protocols, & Support
  • Diagnosis & Troubleshooting
  • Hardware & Application Support
  • Software Configuration & Installation
  • System Design & Configuration
  • Attention to Detail
  • Customer Service
  • Incident Management
  • Cross-Functional Collaboration
  • Presentation & Training

Certification

  • DoD: Top Secret/SCI
  • Microsoft Certified Professional
  • Microsoft 70-410 and Microsoft 70-411
  • Security + CE

Timeline

Systems Administrator

SBS Inc.
10.2022 - 01.2023

Senior Systems Administrator/DBA/Exchange Admin

TekSynap
08.2020 - 01.2023

Senior Systems Administrator

Lockheed Martin
12.2019 - 08.2020

Lead Senior Systems Administrator

TEKsystems/Arrowpoint Inc
11.2018 - 12.2019

Systems Administrator

American Systems
01.2018 - 11.2018

Consultant

Sensei Enterprises
03.2017 - 01.2018

Systems Administrator

Enterprise Database Corp.
11.2015 - 03.2017

Systems Engineer/ Security Analyst

Oasys-Itd.
09.2012 - 11.2015

Senior Technical Engineer

Vitel Net
04.2011 - 09.2012

Network Engineer/Field Technician

NT Connections
03.2010 - 04.2011

Systems Engineer

Verium Corp

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Gerard Hogue