Gerardo García
Guaynabo,PR
Summary
Management Position in Supply Chain Management, Logistics, Project Management, Customer Service, Warehouse Operations and Disaster Recovery.
Creative, dynamic, customer driven, proven in multinational corporations with hands-on exposure to service industries where the precise coordination of merchandise and personnel is needed to meet the demands of today's customers. Effective in high volume and pressure environments where changing priorities, due dates and multi-tasking skills are a must. Excellent communication skills. Bilingual (English – Spanish)
Overview
24
24
years of professional experience
Work History
General Manager
TEMCO LOGISTICS - HOME DEPOT DELIVERIES SERVICES, LLC
San Juan, PR
01.2022 - Current
- Manage all aspects of the business while driving quality initiatives and service metrics objectives
- Development and implementation of a new premier logistics site in Puerto Rico responsible of final mile logistics for Home Depot stores
- Accountable for all start-up project tasks regarding the implementation and system interphase integration
- Responsible for establishing a new culture for all departments focusing on white glove quality service including all corporate training and KPI’s
- Accountable for full implementation of new system platform to have real time tracking for all orders
- Managing P&L, budget, supporting Operations goals for quality service levels
- Provide accurate detailed Safety and Financial operational audits to top management
- Establish Culture for Safety, Service and Performance and corporate KPI’s
- Responsible of recruitment process, retention efforts to maintain a qualified workforce.
Warehouse Operations Manager
RAKUTEN SUPER LOGISTICS
Miami, FL
01.2018 - 01.2021
- Manage all operational areas for a leader in e-commerce order fulfillment solutions
- Direct responsibility for labor management, metrics tracking, WMS, and other appropriate systems to effectively manage the Miami area facility with e-Commerce retailers
- Order fulfillment for all customers assigned to deliver orders in 48 hours across the US
- In charge of Customer Service Structure Network utilizing Microsoft Dynamics across Organization
- Completion of the design and implementation of new site project plan for all areas
- Direct manage to achieve productivity, pricing, quality and safety goals and security aspects
- Coach, motivate, develop and manage all associates to accomplish corporate goals
- Manage value-added projects to lead operational improvement and company change initiatives.
Distribution Center Director
BERRIOS ENTERPRISES, INC. / ASHLEY HOME STORE
Cidra, PR
01.2015 - 01.2018
- Direct manage of logistics, service and distribution to support sales for 200mm
- Facilities management for a warehouse of 600k square feet including safety, security, fleet maintenance and recycling area
- Responsible for 20mm budget with a payroll expense for 200 employees including all independent drivers
- Direct reporting of 9 supervisors for inbound, routing, dispatch, put away, outbound, drivers’ payment and inventory control of 30mm value
- Distributor for Ashley Furniture stores in Puerto Rico
- Streamline processes with Six Sigma tools for service levels
- Project Management as super user for implementation of a new WMS software for all stores
- Design and implemented a recycling program for all areas with a cost reduction of 87k.
Logistics Director
FERRERO CARIBE
Caguas, PR
01.2011 - 01.2015
- Manage all logistic and operational activities including customer service, in-bound, out-bound, raw material, re-pack, production area, exports to caribbean markets and central america
- Direct responsibility of warehousing, planning, transportation, and duties assigned to a logistics provider assuring company quality and service standards
- Member of the leadership team
- Responsible for local decisions supporting corporate supply chain strategy
- Design and implement new refrigerated facilities with a new outsourcing company structure
- Project Management for operational transition to new refrigerated Facilities with a new logistics provider (3PL) to improve service levels to business markets
- Develop and implemented a minimum order project with sales department to have a consolidation of orders by region with cost savings on freight expense of 134k YTD
- Implementation of a cost saving project with the 3 PL with a reduction of 192k to balance budget.
Warehouse & Logistics Manager
GLIDDEN OF PUERTO RICO, INC / PPG PAINTS
Carolina, PR
01.2002 - 01.2011
- Manage supply chain for three warehouse locations including raw material for manufacturing plant (Carolina), main distribution center (Cataño) and special products division
- Responsible for logistics, S&OP, forecasting, customer service, inventory management and distribution
- Experience with DRP, VMI, WMS
- Member of Six Sigma core team
- Responsible for 2 Kaizen events for CPI projects regarding manufacturing efficiency with LEAN manufacturing techniques
- Responsible for service and orders for 46 Glidden stores, Home Depot, and key accounts including export shipments improving from 72 hours delivery service to same say service metrics
- Development & implementation of a new shipping module to control out-bound shipments for customer service order status
- Implementation of new standard operational procedures (SOP) improving processes to all customers
- Responsible for Sarbanes Oxley compliance audit across operational areas.
Distribution & Facilities Manager
3M PUERTO RICO, INC.
Carolina, PR
01.2000 - 01.2002
- Responsible for the management of operational activities for six sales divisions including procurement, inventory and order fulfillment
- Planning and implementing efficiency programs for special projects to handle a 40 mm inventory value for domestic and international shipments
- Completion of department annual budget based on corporate finance guidelines
- Member of Six Sigma Core Team in charge of all projects
- Implementation of new operational structure to have a next day service order cycle for all customers with a dramatic Improvement on Service levels
- Implementation of cost reduction plan with 15% benefit on freight annual budget, established strategic business partnership with FedEx to have a service tracking tool for orders
- Inventory accuracy of 1.7% on 40mm Inventory with the Implementation of a formal cycle count procedure as a regional project.
Education
BBA in Business Administration -
INTER AMERICAN UNIVERSITY OF PUERTO RICO
Skills
- Management
- Supply Chain Management
- Logistics
- Project Management
- Customer Service
- Warehouse Operations
- Disaster Recovery
- Communication Skills
- Bilingual (English - Spanish)
- Labor Management
- Metrics Tracking
- WMS (Warehouse Management System)
- Microsoft Dynamics
- Six Sigma
- Leadership
- Planning
- Transportation
- Warehousing
- Cost Reduction
- Inventory Management
- Distribution
- S&OP (Sales and Operations Planning)
- Forecasting
- DRP (Distribution Resource Planning)
- VMI (Vendor Managed Inventory)
- Sarbanes Oxley Compliance
- Procurement
- Order Fulfillment
- Inventory Accuracy
- PMP (Project Management Professional)
- Microsoft Office
- Microsoft Project
- SAP
- ASW
- RF Applications
- Mainframes
- AS-400
- Salesforce
- QuickBooks Pro
Pc Skills
- Microsoft 365
- Microsoft Office Pro 2021 Advance Level
- Microsoft Dynamics
- Project 2018
- DRP
- ERP
- SAP
- ASW
- RF Applications
- Mainframes
- AS-400
- Rumba
- BOS
- BPIX
- Salesforce Enterprises Super User Training
- QuickBooks Pro Super User
Personal Information
Title: Management Position in Supply Chain Management, Logistics, Project Management, Customer Service, Warehouse Operations and Disaster Recovery.
Training
Available upon request.
Timeline
General Manager
TEMCO LOGISTICS - HOME DEPOT DELIVERIES SERVICES, LLC
01.2022 - Current
Warehouse Operations Manager
RAKUTEN SUPER LOGISTICS
01.2018 - 01.2021
Distribution Center Director
BERRIOS ENTERPRISES, INC. / ASHLEY HOME STORE
01.2015 - 01.2018
Logistics Director
FERRERO CARIBE
01.2011 - 01.2015
Warehouse & Logistics Manager
GLIDDEN OF PUERTO RICO, INC / PPG PAINTS
01.2002 - 01.2011
Distribution & Facilities Manager
3M PUERTO RICO, INC.
01.2000 - 01.2002
BBA in Business Administration -
INTER AMERICAN UNIVERSITY OF PUERTO RICO
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