Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gerardo Garcia

El Paso

Summary

Motivated college student with strong customer service experience. Skilled in resolving inquiries efficiently in fast-paced environments. Strong track record of delivering exceptional service and exceeding customer expectations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Baker/Packager

Sam's Club
09.2024 - Current

• Packaged and labeled bakery products while ensuring quality and accuracy.
• Assisted customers with product inquiries and provided friendly service through the phone and in person.
• Handled customer requests and resolved minor issues efficiently.
• Maintained a clean work area and adhered to food safety standards.
• Worked in a fast-paced environment while coordinating with team members.

Cafe Associate

Sam's Club
11.2023 - 09.2024

• Prepared and served food and beverages while ensuring quality and accuracy.
• Assisted customers with orders, processed payments, and provided friendly service.
• Handled customer inquiries and resolved minor concerns efficiently.
• Maintained a clean and organized workspace while following food safety guidelines.
• Worked in a fast-paced environment and collaborated with team members to meet demand.

Delivery Driver

DoorDash
10.2022 - Current
  • Demonstrated strong communication skills in interacting with customers and resolving any issues or concerns
  • Maintained a high level of reliability and punctuality in meeting delivery schedules
  • Handled cash transactions and utilized mobile payment systems effectively

Crew Trainer

McDonald's
11.2021 - Current
  • Demonstrated leadership skills by training new employees on company policies, procedures, and best practices.
  • Provided excellent customer service by ensuring accurate order processing and resolving customer complaints.
  • Collaborated with team members to achieve daily operational goals and maintain a clean and organized work environment.

Education

High School Diploma -

Riverside High School
El
06.2023

Skills

  • Customer service
  • Team player
  • Active listener
  • Food safety and sanitation
  • Critical thinking
  • Data entry

Certification

  • OSHA 30 (2022)

  • NCCER Core Curriculum and Electrical 1(2022)

Timeline

Baker/Packager

Sam's Club
09.2024 - Current

Cafe Associate

Sam's Club
11.2023 - 09.2024

Delivery Driver

DoorDash
10.2022 - Current

Crew Trainer

McDonald's
11.2021 - Current

High School Diploma -

Riverside High School
Gerardo Garcia