Gerardo Garcia
Mcallen
Summary
I am seeking a position that will help me grow professionally and enhance my skills. With several years of experience in customer assistance, I am committed to giving my best effort and providing high-quality service. I am a quick learner, adaptable, and dedicated to completing tasks efficiently while ensuring I meet or exceed expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Installer
Millennium Ac
03.2024 - 12.2025
- Achieved compliance with safety standards through successful project installations.
- Enhanced team performance by training and mentoring junior installers effectively.
- Reduced project completion times by developing efficient installation processes.
- Optimized resource allocation by coordinating logistics for materials and equipment.
- Ensured project alignment through collaboration with contractors and clients.
- Increased customer satisfaction with efficient and precise installation services.
Owner
Rgv Lawn Expert
12.2019 - 09.2024
- Ensured accurate record-keeping by managing customer accounts effectively.
- Streamlined invoicing processes, expediting payments from customers.
- Updated company website regularly to reflect current services and pricing.
- Provided accurate quotes to potential clients based on their specific needs.
- Conducted regular inspections and repairs on equipment to maintain optimal performance.
Customer Service
Qualfon
10.2022 - 03.2024
- Enhanced customer satisfaction by addressing inquiries with empathy and professionalism.
- Provided accurate information on products and services to assist customers effectively.
- Documented customer interactions meticulously to maintain accurate records and procedures.
- Processed payments, deposits, and cancellations accurately to ensure smooth transactions.
Customer Service
7-Eleven
08.2019 - 02.2020
- Operate the cash register, process transactions accurately, handle cash, credit, and debit payments, and provide change as needed.
- Monitor inventory levels, restock shelves, and ensure products are neatly displayed and properly labeled.
Education
Associate of Science - Heating Ventilation & Air Conditioning, Basic Refrigeration
South Texas Vocational Technical Institute
Mcallen, Tx05.2025
Associate of Applied Science - Construction And Trades Management
Miller-Motte Technical College
NC02-2026
Medical Assistant
Southwest School of Business and Technical Careers
McAllen, Tx05.2019
Diploma - Structural Welding
South Texas College
McAllen, Tx05.2017
Diploma -
McAllen High School
McAllen, Tx05.2016
Skills
- RESPONSIBLE
- PUNCTUAL
- FAST-LEARNER
- MECHANICALLY INCLINED
- CUSTOMER SERVICE
- ADAPTABILITY
- LOYAL
- BILINGUAL
- System installations
- Power tools operation
- Task delegation
Certification
- NCCER
- TDLR
- EPA
- CPR
Timeline
Lead Installer
Millennium Ac
03.2024 - 12.2025
Customer Service
Qualfon
10.2022 - 03.2024
Owner
Rgv Lawn Expert
12.2019 - 09.2024
Customer Service
7-Eleven
08.2019 - 02.2020
Medical Assistant
Southwest School of Business and Technical Careers
Diploma - Structural Welding
South Texas College
Associate of Science - Heating Ventilation & Air Conditioning, Basic Refrigeration
South Texas Vocational Technical Institute
Associate of Applied Science - Construction And Trades Management
Miller-Motte Technical College
Diploma -
McAllen High School