Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gerardo Garcia

Mcallen

Summary

I am seeking a position that will help me grow professionally and enhance my skills. With several years of experience in customer assistance, I am committed to giving my best effort and providing high-quality service. I am a quick learner, adaptable, and dedicated to completing tasks efficiently while ensuring I meet or exceed expectations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Installer

Millennium Ac
03.2024 - 12.2025
  • Achieved compliance with safety standards through successful project installations.
  • Enhanced team performance by training and mentoring junior installers effectively.
  • Reduced project completion times by developing efficient installation processes.
  • Optimized resource allocation by coordinating logistics for materials and equipment.
  • Ensured project alignment through collaboration with contractors and clients.
  • Increased customer satisfaction with efficient and precise installation services.

Owner

Rgv Lawn Expert
12.2019 - 09.2024
  • Ensured accurate record-keeping by managing customer accounts effectively.
  • Streamlined invoicing processes, expediting payments from customers.
  • Updated company website regularly to reflect current services and pricing.
  • Provided accurate quotes to potential clients based on their specific needs.
  • Conducted regular inspections and repairs on equipment to maintain optimal performance.

Customer Service

Qualfon
10.2022 - 03.2024
  • Enhanced customer satisfaction by addressing inquiries with empathy and professionalism.
  • Provided accurate information on products and services to assist customers effectively.
  • Documented customer interactions meticulously to maintain accurate records and procedures.
  • Processed payments, deposits, and cancellations accurately to ensure smooth transactions.

Customer Service

7-Eleven
08.2019 - 02.2020
  • Operate the cash register, process transactions accurately, handle cash, credit, and debit payments, and provide change as needed.
  • Monitor inventory levels, restock shelves, and ensure products are neatly displayed and properly labeled.

Education

Associate of Science - Heating Ventilation & Air Conditioning, Basic Refrigeration

South Texas Vocational Technical Institute
Mcallen, Tx
05.2025

Associate of Applied Science - Construction And Trades Management

Miller-Motte Technical College
NC
02-2026

Medical Assistant

Southwest School of Business and Technical Careers
McAllen, Tx
05.2019

Diploma - Structural Welding

South Texas College
McAllen, Tx
05.2017

Diploma -

McAllen High School
McAllen, Tx
05.2016

Skills

  • RESPONSIBLE
  • PUNCTUAL
  • FAST-LEARNER
  • MECHANICALLY INCLINED
  • CUSTOMER SERVICE
  • ADAPTABILITY
  • LOYAL
  • BILINGUAL
  • System installations
  • Power tools operation
  • Task delegation

Certification

  • NCCER
  • TDLR
  • EPA
  • CPR

Timeline

Lead Installer

Millennium Ac
03.2024 - 12.2025

Customer Service

Qualfon
10.2022 - 03.2024

Owner

Rgv Lawn Expert
12.2019 - 09.2024

Customer Service

7-Eleven
08.2019 - 02.2020

Medical Assistant

Southwest School of Business and Technical Careers

Diploma - Structural Welding

South Texas College

Associate of Science - Heating Ventilation & Air Conditioning, Basic Refrigeration

South Texas Vocational Technical Institute

Associate of Applied Science - Construction And Trades Management

Miller-Motte Technical College

Diploma -

McAllen High School