Manuel Grotewold

• Improved customer satisfaction by providing efficient and accurate installations.
• Reduced installation errors, implementing thorough quality control measures.
• Mentored junior installers, fostering a positive learning environment for skill development.
• Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
• Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
• Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
• Loaded and unloaded building materials used for construction.
• Enhanced team collaboration with effective communication of project goals and requirements.
• Maintained detailed records of completed installations, ensuring seamless handover to service departments for ongoing maintenance support.
• Removed damaged tile, brick and mortar as part of project demolition.
• Developed customized installation plans to cater to individual client needs and preferences.
• Installed complete systems at new residential and business construction sites.
• Calculated materials and time needed for each job.
• Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
• Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
• Used appropriate PPE to reduce risks when working with electrical and communications systems.
• Operated tools, equipment, and machinery according to safety standards.
• Worked with diverse types of weather and ground conditions.

Provide remote and present assistance to clients ensuring timely resolution of software and hardware concerns.

Enhanced customer satisfaction by resolving complex technical issues promptly and efficiently.

Logistics and management to deliver electronics to every store.