Gerardo Gonzalez
College Station Independent School District
College Station,TX
7
years of professional experience
Dedicated professional with a positive attitude and strong customer service skills, experienced at Dairy Queen as a Shift Lead. Proven ability to enhance operational efficiency and foster team collaboration. Skilled in cleaning and sanitizing, ensuring safe environments, while consistently achieving high standards of service and satisfaction. Willing to learn and adapt in dynamic settings.
Work History
School Custodian
1 Year 6 Months- Maintained cleanliness and sanitation of school facilities, ensuring safe learning environments.
- Operated cleaning equipment efficiently, including floor scrubbers and vacuums.
- Assisted in setup and breakdown of school events, supporting staff and student activities.
- Responded to maintenance requests promptly, addressing issues to minimize disruption.
Dairy Queen Shift Lead
2 Years 5 Months- Supervised daily operations to ensure efficient workflow and high-quality service.
- Trained and mentored new staff on operational procedures and customer service standards.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Assisted in scheduling shifts to enhance team performance and coverage during peak hours.
- Resolved customer complaints promptly, fostering positive guest experiences and loyalty.
- Conducted regular quality checks to maintain food safety standards and compliance with health regulations.
Drive-Thru Cashier
1 Year 9 Months- Operated cash register efficiently during peak hours to ensure swift customer transactions.
- Processed customer orders accurately, enhancing overall service speed and satisfaction.
- Maintained cleanliness of work area and equipment to comply with health standards.
- Assisted team members in training new staff on cash handling procedures and service protocols.
Walmart Overnight Stocker
4 Months- Stocked shelves efficiently to maintain optimal inventory levels and enhance product visibility.
- Organized backroom areas for improved accessibility and streamlined restocking processes.
- Assisted with unloading shipments, ensuring accurate placement of products on sales floor.
- Monitored inventory levels consistently to prevent stockouts and facilitate timely replenishment.
Store Associate
1 Year 10 Months- Maintained cleanliness and sanitation of school facilities, ensuring safe learning environments.
- Operated cleaning equipment efficiently, including floor scrubbers and vacuums.
- Assisted in setup and breakdown of school events, supporting staff and student activities.
- Responded to maintenance requests promptly, addressing issues to minimize disruption.
Education
High School Diploma
Skills
Work independently
Cleaning and sanitizing
Customer service
Willing to learn
Positive attitude
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
School Custodian
College Station Independent School District
02.2025 - CurrentRead More
Dairy Queen Shift Lead
Dairy Queen Grill & Chill
05.2022 - 10.2024Read More
Walmart Overnight Stocker
Walmart
04.2021 - 08.2021Read More
Drive-Thru Cashier
Las Palapas Restaurants
02.2020 - 11.2021Read More
Store Associate
Mirage Beach Shop
05.2019 - 03.2021Read More
College View High School
High School Diploma
Read More