Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gerardo Jimenez

Virtual Assistant
Barcelona,Anzoategui

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work History

Final Inspection Coordinator

Planet Oath Energy
04.2023 - Current

Final Inspection Coordinator

  • Coordinated final inspection processes for solar installations, ensuring compliance with company standards and regulatory requirements.
  • Oversaw the completion of inspection checklists, documentation, and quality assurance protocols.
  • Collaborated with installation teams to address any identified issues and ensure timely resolution.
  • Maintained accurate records of inspection results and communicated findings to relevant stakeholders.
  • Contributed to continuous improvement efforts by providing feedback and suggestions for process enhancements.

Real Estate IT Assistant

Robert Slack LLC
09.2021 - 03.2023
  • Managing Lead Flow over 200 Realtors
  • Solving issues on Office 365 and CRM (Follow up Boss)
  • Creating and managing Excel reports about Lead Flow
  • Managing accounts and licenses on Office 365 and CRM (Follow up Boss)
  • Giving small tutorial or training on new employees
  • Created comprehensive documentation on company-wide IT procedures, reducing user error occurrences
  • Developed user-friendly IT solutions for improved staff productivity

Inbound-Outbound Cold Caller

BLS Insurance
01.2020 - 09.2021
  • Proficient in both receiving and initiating calls, adeptly managing inbound and outbound communications.
  • Skillfully address customer inquiries, providing prompt and accurate assistance to ensure a positive experience.
  • Expert in resolving client queries and concerns over the phone, demonstrating strong problem-solving abilities.
  • Capable of multitasking by completing online paperwork seamlessly while engaging with customers in real-time.

Education

High School Diploma -

U.E.P General Jacinto Lara
Barcelona - Edo. Anzoategui, Venezuela
09.2017 - 06.2018

Skills

Database Administration

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Timeline

Final Inspection Coordinator

Planet Oath Energy
04.2023 - Current

Real Estate IT Assistant

Robert Slack LLC
09.2021 - 03.2023

Inbound-Outbound Cold Caller

BLS Insurance
01.2020 - 09.2021

High School Diploma -

U.E.P General Jacinto Lara
09.2017 - 06.2018
Gerardo JimenezVirtual Assistant