Gerardo Kafaty

Truck Driver

Fedex Express

10.1993 - Current

Improved on-time delivery rates by effectively planning and executing efficient driving routes.
Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Dropped and hooked trailers and changed configuration of equipment.
Maximized load safety by balancing, securing, and weighing products.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Trained new drivers on company policies, procedures, and best practices for successful job performance.
Utilized GPS technology efficiently to navigate unfamiliar routes accurately while maximizing fuel economy.
Collaborated with team members to develop best practices for consistent customer service delivery.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.