Gerardo Pardo Jr
Chicago,IL
Summary
Accomplished Branch Banker with 2 years of experience interacting with customers to increase sales and offer services. Seasoned expert at promoting products and offerings, creating new accounts and assisting customers with various requests. Motivated and results-oriented with background increasing new customer accounts and maximizing services among existing customers.
Overview
4
4
years of professional experience
Work History
Branch Banker
PNC Bank, NA
01.2022 - Current
- Cross-sold wide range of services and products to increase new business and expand existing customer relationships.
- Helped customers prepare documents required to complete transactions and process requests.
- Investigated and resolved account issues by offering applicable options to customers.
- Counted currency, coins and checks in cash drawer, night depository and ATM.
- Supported tellers by processing transactions involving money orders, cashiers checks and payments.
Shift Supervisor
PLS Check Cashers
01.2021 - 01.2022
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Education
Bachelor of Science - Business Administration And Management
Purdue Global University
Online07-2028
Skills
- Loan processing
- Teller support
- Branch operations
- Sales tactics
- Cash balancing
- Cash handling and management
- Banking product sales
- Bank services
- Transactions
Languages
Spanish
Native or Bilingual
Timeline
Branch Banker
PNC Bank, NA
01.2022 - Current
Shift Supervisor
PLS Check Cashers
01.2021 - 01.2022
Bachelor of Science - Business Administration And Management
Purdue Global University
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