Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gerardo Peinado

Perris,CA

Summary

Dynamic Store Manager with expertise in problem-solving and effective communication. Successfully directed store operations to achieve compliance and operational performance, while fostering a customer-centric culture that resolves issues and drives sales growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Store Manager

Vallejo Western Wear
Moreno Valley, California
07.2022 - Current
  • Resolved customer issues and provided tailored solutions promptly.
  • Conducted regular audits to ensure compliance with company policies.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Developed relationships with suppliers to negotiate better prices.

Store Manager

Ross Dress for Less
La Verne, California
01.2022 - 07.2022
  • Resolved customer issues and provided tailored solutions promptly.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Organized promotional events to increase product awareness.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.

Store Protection Specialist

Ross Dress for Less
Corona, California
01.2017 - 12.2021
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Maintained a safe and secure environment for customers and employees.
  • Enforced access controls to restricted areas to prevent unauthorized entry.
  • Implemented loss prevention strategies to minimize potential theft.
  • Prepared detailed incident reports following any theft or attempted theft.

Education

Bachelor of Arts - Criminal Justice

California State University, Fullerton
Fullerton, CA
12-2018

Skills

  • Problem solving
  • Team leadership
  • Conflict resolution
  • Effective communication
  • Training and mentoring
  • Accurate cash handling
  • Loss prevention
  • Audit compliance

Certification

  • CPR

Languages

Spanish
Native/ Bilingual

Timeline

Store Manager

Vallejo Western Wear
07.2022 - Current

Store Manager

Ross Dress for Less
01.2022 - 07.2022

Store Protection Specialist

Ross Dress for Less
01.2017 - 12.2021

Bachelor of Arts - Criminal Justice

California State University, Fullerton

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