Lorenia Sandoval
Calexico,CA
Summary
Seeking a remote, part-time role that offers professional challenges, with a strong background in healthcare management. I leverage my experience as a health clerk to showcase outstanding customer service, and I excel in promoting effective communication and teamwork. Being bilingual, I am adept at streamlining operations, nurturing a positive atmosphere, and ensuring regulatory compliance. I am dedicated to providing exceptional client support and effective problem-solving solutions.
Overview
28
28
years of professional experience
Work History
Volunteer Parent Band Booster
Calexico High School
Calexico, CA
09.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Chaperoning: Providing chaperones for band trips and events.
- Fundraising Events: Bake sales,Car washes and other fundraising activities.
- Concessions: Running concessions at band events to raise money.
- Event Planning: Organizing and coordinating Band events.
- Communication: Sending out letters, emails and other communications to keep the band community informed.
Church Secretary
-Iglesia Apostolica De La Fe En En Cristo Jesus
1001 Harold Avenue, Calexico , Ca. 92231
01.2019 - Current
- Excellent written and verbal communication skills.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Volunteered to help with special projects of varying degrees of complexity.
- Ability to interact professionally with church members,staff, and visitors.
- Experience with church events,programs or ministries
- Familiarity with church policies and procedures.
- Preparing, calendars,agendas and program events.
volunteer church secretary
Iglesia Apostolica De La Fe En Cristo Jesus In The U.s.a. 2a
427 S Hope ST. El Centro, Ca. 92243
03.2014 - 11.2018
- Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
- Greeted visitors, callers and members of congregation courteously and promptly
- Strengthened community outreach through timely updates on the church website and social media platforms.
- Directed administrative and secretarial support for pastors, program directors and volunteers at church.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
Church Secretary
Iglesia Apostolica De La Fe En Cristo Jesus
304 Encinas, Ave Calexico, Ca. 92231
07.2012 - 03.2014
- Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
- Greeted visitors, callers and members of congregation courteously and promptly
- Organized volunteer schedules for various ministries and events while ensuring sufficient coverage at all times.
- Directed administrative and secretarial support for pastors, program directors and volunteers at church.
- Assisted in planning and coordinating special events, ensuring smooth execution and positive experiences for attendees.
Clinic Manager
Clinica De Salud Del Pueblo, Inc.
1461 S 4th Street, El Centro, Ca. 92243
03.1997 - 10.2001
- Bilingual: Fluent in English and spanish
- Hired, trained and supervised employees to maintain team of high performers.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Developed strong relationships with patients, fostering trust and loyalty to the clinic.
- Created opportunities for cross-training employees so they could better understand different roles within the organization leading towards improved teamwork.
- Successfully managed clinic budgets, optimizing resource allocation for maximum efficiency.
- Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
- Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
- Budgeted for resources to control expenditure and maximize profits.
- Prioritized patient confidentiality, adhering to HIPAA guidelines and safeguarding sensitive information at all times.
- Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
- Coordinated with healthcare professionals to ensure high-quality patient care and services.
- Oversaw clinic's compliance with health and safety standards, ensuring safe environment for both patients and staff.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Collaborated with insurance companies to streamline billing processes, improving cash flow and reducing claim rejections.
- Implemented preventive maintenance schedule for medical equipment, minimizing downtime and ensuring operational efficiency.
- Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.
- Implemented innovative marketing strategies, increasing patient awareness and attracting new clients to the clinic.
- Maintained a clean, safe environment for both patients and staff by enforcing strict adherence to infection control protocols.
- Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
- Improved patient satisfaction through effective communication and compassionate care.
- Streamlined clinic operations by implementing efficient scheduling and appointment systems.
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
Education
Medical Assistance - Medical Assistance
Imperial Valley Collage
380 E Aten Rd, Imeprial. Ca. 9225105-1999
High School Diploma -
Calexico High School
1030 Encinas Ave06-1986
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Excellent communication
- Computer skills
- Verbal communication
Timeline
Volunteer Parent Band Booster
Calexico High School
09.2021 - Current
Church Secretary
-Iglesia Apostolica De La Fe En En Cristo Jesus
01.2019 - Current
volunteer church secretary
Iglesia Apostolica De La Fe En Cristo Jesus In The U.s.a. 2a
03.2014 - 11.2018
Church Secretary
Iglesia Apostolica De La Fe En Cristo Jesus
07.2012 - 03.2014
Clinic Manager
Clinica De Salud Del Pueblo, Inc.
03.1997 - 10.2001
Medical Assistance - Medical Assistance
Imperial Valley Collage
High School Diploma -
Calexico High School