Gerardo Toribio-Ramos
West Valley
Summary
Accomplished CDL Truck Driver with a proven track record, recognized for maintaining zero accidents through exceptional safety compliance and strong problem-solving skills. Expert in route planning and demonstrating reliability and a commitment to customer satisfaction in high-pressure environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Bilingual and eager to learn.
Overview
12
12
years of professional experience
Work History
CDL Truck Driver
Costco Wholesale Corp
05.2024 - Current
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Performed other duties as assigned.
- Responsible for safely operating tractor/trailer to deliver goods from depot to warehouses.
- Maintained driving and equipment records.
CDL Truck Driver
Intermountain Healthcare
11.2023 - 05.2024
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Inspected load security and checked for damages.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
CDL Truck Driver
UT Express
11.2022 - 11.2023
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Loaded truck and properly secured items to prevent damage.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
CDL Truck Driver
RC Willey Home Fusnishing
06.2018 - 11.2022
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Filled out load paperwork and DOT-mandated log books.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Delivery Driver
OnTrac
02.2015 - 06.2018
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
CSR Supervisor
General Dynamic Information Technology
02.2013 - 02.2015
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined processes for faster issue resolution, leading to improved customer experiences.
- Promoted a positive work environment by fostering open communication among the CSR team members.
- Ensured compliance with company policies and procedures by effectively managing the CSR team''s daily activities.
- Oversaw escalated customer concerns, providing satisfactory resolutions in a timely manner.
- Collaborated with other department supervisors to identify opportunities for process improvements across the organization.
- Conducted regular performance reviews for continuous improvement of CSR team members.
- Assisted in recruiting and onboarding new hires, setting them up for success within the organization.
- Increased team efficiency by providing ongoing coaching, feedback, and support to CSR representatives.
Education
High School Diploma -
Copper Hills High School
West Jordan, UT05-2012
Skills
- Vehicle inspection
- Electronic logging
- Route planning
- Traffic navigation
- Documentation management
- Problem solving
- Safety compliance
- Strong work ethic
- Safe driving practices
- Dependable and reliable
- Bilingual
- Always willing to learn
Timeline
CDL Truck Driver
Costco Wholesale Corp
05.2024 - Current
CDL Truck Driver
Intermountain Healthcare
11.2023 - 05.2024
CDL Truck Driver
UT Express
11.2022 - 11.2023
CDL Truck Driver
RC Willey Home Fusnishing
06.2018 - 11.2022
Delivery Driver
OnTrac
02.2015 - 06.2018
CSR Supervisor
General Dynamic Information Technology
02.2013 - 02.2015
High School Diploma -
Copper Hills High School
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