Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gerardo Troconis

Sandy,UT

Overview

5
5
years of professional experience

Work History

Drive-Thru Cashier

Raising Cane's Restaurants
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Followed food safety and sanitation guidelines at all times.
  • Assisted customers with menu items and accurate order fulfillment.

Quality Control Inspector

Walmart
09.2023 - Current
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Collaborated with production staff to establish and meet quality standards

Conveyor Installer

DFW,inc
01.2022 - 12.2022
  • Provided exceptional customer service, resolving client inquiries promptly and professionally both onsite and postinstallation.
  • Ensured accurate inventory management through diligent tracking of parts and supplies used during installations.
  • Consistently met or exceeded performance metrics related to installation speed, accuracy, and overall job quality ratings from clients.
  • Demonstrated adaptability by quickly learning new technologies and applying them effectively in diverse work environments.
  • Mentored junior installers in proper techniques, fostering a culture of teamwork and knowledge sharing within the organization.

Cashier

Cafe Zupas
06.2021 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Hostess

Black Bear Diner
06.2020 - 05.2021
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

GED -

Copper Hills High School
West Jordan, UT
06.2023

Skills

  • Teamwork and Collaboration
  • Multitasking and Organization
  • Stress Tolerance
  • Order Accuracy

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Quality Control Inspector

Walmart
09.2023 - Current

Conveyor Installer

DFW,inc
01.2022 - 12.2022

Cashier

Cafe Zupas
06.2021 - 12.2021

Hostess

Black Bear Diner
06.2020 - 05.2021

Drive-Thru Cashier

Raising Cane's Restaurants

GED -

Copper Hills High School

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Gerardo Troconis