Gerardo Vaglienty
Orange,CA
Summary
Expert retail sales professional offering 5 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front-end cashiers. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
5
5
years of professional experience
Work History
Police Cadet
Costa Mesa Police Department
Costa Mesa, CA
04.2024 - Current
- Maintained high ethical standards while enforcing laws fairly and impartially, earning respect from both the public and colleagues.
- Assembled signs and cones to direct traffic through accident sites.
- Monitored traffic violations, issuing citations as necessary.
- Handled citation and traffic violation paperwork.
- Followed protocols and procedures to perform tasks quickly and minimize mistakes.
- Aided fellow officers with traffic stops
- Performed traffic control duties efficiently during special events or incidents requiring road closures or detours for public safety purposes.
Custodian
Disneyland California Adventure
Anaheim, CA
08.2023 - Current
- Kept park premises clean inside and outside.
- Handled spills, accidents, and other cleaning emergencies to maintain cleanliness standards throughout assigned shifts.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal and sweeping.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Sales Manager
Ralphs
Fountain Valley, CA
09.2022 - Current
- Resolved customer complaints quickly to maintain customer satisfaction.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Merchandise Pickup Associate
Ralphs Grocery
Villa Park, CA
06.2019 - 09.2022
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
Bachelor of Social Science - Criminal Justice
California State University - Long Beach
Long Beach, CA06.2025
Associate of Arts And Sciences - Human Services
Santiago Canyon College
Orange, CA06.2023
Skills
- Verbal and Written Communication
- Time Management
- Positive Reinforcement
- Customer Service
- Customer Complaint Resolution
- Time Tracking
- Traffic Control
- Traffic Management
- Integrity and Honesty
- Chemical Handling
- Waste disposal
- Team Collaboration
- Responsible and Dependable
- Attention to Detail
Timeline
Police Cadet
Costa Mesa Police Department
04.2024 - Current
Custodian
Disneyland California Adventure
08.2023 - Current
Sales Manager
Ralphs
09.2022 - Current
Merchandise Pickup Associate
Ralphs Grocery
06.2019 - 09.2022
Bachelor of Social Science - Criminal Justice
California State University - Long Beach
Associate of Arts And Sciences - Human Services
Santiago Canyon College
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