Gerardo Villalobos
Dallas,Texas
Summary
Dynamic professional with proven customer service skills developed at Harwood International. Experienced in high-pressure environments, excelling in teamwork and problem-solving. Background as a Food Runner and Barista demonstrates ability to manage multiple tasks while ensuring cleanliness and a welcoming atmosphere. Fluent in Spanish, with strong organizational abilities and effective communication skills.
Overview
2
2
years of professional experience
Work History
Food Runner/Busser
Harwood International
07.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Aquarist
Saltwater Paradise
02.2024 - 04.2024
- Assisted in the acquisition of new specimens by coordinating transportation logistics and preparing quarantine facilities upon arrival.
- Maintained optimal water quality by conducting regular testing and adjusting treatment protocols as needed.
- Enhanced aquatic exhibits by designing and implementing creative habitat arrangements.
- Assisted with daily animal diet preparations and water quality testing.
Barista
HMS Host International
06.2023 - 03.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
High School Diploma -
New-Tech High School @ B.F. Darrell
4730 S Lancaster Rd Dallas, Tx05-2023
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Strong teamwork
- Customer service
- Problem-solving
- Flexible schedule
- Cleanliness
- Spanish fluency
Languages
Spanish
Native or Bilingual
Timeline
Food Runner/Busser
Harwood International
07.2024 - Current
Aquarist
Saltwater Paradise
02.2024 - 04.2024
Barista
HMS Host International
06.2023 - 03.2024
High School Diploma -
New-Tech High School @ B.F. Darrell
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