Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Additional Information
Generic

Geraud Zinsou

Shannon,USA

Summary

Bilingual French-English professional with diverse experience in public safety and law enforcement procedures, focusing on maintaining order and protecting citizens. Utilizes strategic problem-solving and effective communication to handle diverse situations. Track record of building strong community relationships and ensuring compliance with legal standards.

Willing to relocate: Anywhere

Overview

14
14
years of professional experience
1
1
Certification

Work History

Police Officer (Part-Time)

Shannon Police Department
Shannon, IL
11.2023 - Current
  • Enforced laws and regulations to ensure community safety and order.
  • Conducted thorough investigations and gathered evidence for criminal cases.
  • Follows standard operating procedures, looks for law/ordinance violations in the City.
  • Ensures appropriate communications with victims, offenders, citizens, community groups, 911 center, states attorney, and other law enforcement officers.
  • Responds to and handles criminal and civil matters that are dispatched through the 911 center or the police station following appropriate policies and procedures.
  • Responds to internal and external calls that do not require law enforcement response.
  • Completes police reports, traffic citations, notice to appears, and all other paperwork as required.
  • Responds to emergency calls while operating emergency lights and siren in a controlled manner.
  • Enforces all local traffic ordinances and traffic laws from the Illinois Vehicle Code.
  • Responds to emergency and non-emergency requests from other law enforcement agencies/officers.
  • Enforces all local, state, and federal laws and ordinances as necessary.
  • Provides police presence.
  • Performs criminal and non-criminal investigations against persons and property.
  • Refers citizens to appropriate social agencies.
  • Performs daily inspection of all assigned equipment and vehicles.
  • Responds to intrusion, hold-up, and fire alarms and performs building checks.
  • Provides supervision to part-time sworn officers and Auxiliary officers, if applicable.
  • Attends court proceedings and represents the Department as required.
  • Performs undercover activities as directed.
  • Attends state-certified training in order to remain current in law enforcement procedures.
  • Prepares and presents classes, meetings, or displays to the public as required.
  • Makes arrests as needed, following appropriate department procedures.
  • Ensures that evidence is safely transported and secured as required.
  • Lead emergency response, investigations, and public safety operations
  • Conduct threat assessments and ensure policy compliance
  • Prepare accurate documentation and maintain evidence integrity
  • Provide leadership, discipline, and accountability

Business Owner

THE KINGS OF CONNECTIONS LLC
Lanark, IL
06.2018 - Current
  • Oversaw employee hiring, recruitment and training
  • Evaluated sales and expense records to adjust policies and procedures
  • Analyzed regional market trends to distinguish best courses of action for company
  • Assisted customers with product usage and troubleshooting issues
  • Designed detailed business plans to outline finances, goals, and operations of company
  • Strategized long-term business needs, driving customer feedback for process improvements
  • Cultivated and developed portfolio of clientele, securing strong base of loyal business relationships to promote company growth objectives and consistently attain personal sales goals
  • Remained consistent by setting team goals and recognizing and rewarding hard work
  • Sourced and managed customer retention database and online appointment booking system
  • Performed bi-weekly payroll and coordinated record keeping
  • Set up new desktop systems and configured laptops for incoming employees, loading required software and server permissions
  • Removed malware and viruses from laptops and desktop systems using specialized software
  • Advised customers and users regarding required maintenance practices of diverse software systems for OEM warranty requirements and industry best practices
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes
  • Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis

IT Independent Contractor

Barrister Global Services Network
Hammond, LA
08.2012 - Current
  • Resolved virus and malware issues with a 100% success rate
  • Resolved technical support inquiries
  • Restored data, operating systems, files, documents and drivers
  • Built and repaired printers and computers
  • Traveled up to 50 miles to meet customers on location to handle hardware and software issues
  • Resolved 300+ major IT incidents, including malware removal and system recovery
  • Provided onsite and remote enterprise support
  • Ensured system reliability, data protection, and strong client trust

Police Officer - (Full Time)

Polo Police Department
Polo, IL
12.2022 - 02.2026
  • Follows standard operating procedures, looks for law/ordinance violations in the City.
  • Ensures appropriate communications with victims, offenders, citizens, community groups, 911 center, states attorney, and other law enforcement officers.
  • Responds to and handles criminal and civil matters that are dispatched through the 911 center or the police station following appropriate policies and procedures.
  • Responds to internal and external calls that do not require law enforcement response.
  • Completes police reports, traffic citations, notice to appears, and all other paperwork as required.
  • Responds to emergency calls while operating emergency lights and siren in a controlled manner.
  • Enforces all local traffic ordinances and traffic laws from the Illinois Vehicle Code.
  • Responds to emergency and non-emergency requests from other law enforcement agencies/officers.
  • Enforces all local, state, and federal laws and ordinances as necessary.
  • Provides police presence.
  • Performs criminal and non-criminal investigations against persons and property.
  • Refers citizens to appropriate social agencies.
  • Performs daily inspection of all assigned equipment and vehicles.
  • Responds to intrusion, hold-up, and fire alarms and performs building checks.
  • Provides supervision to part-time sworn officers and Auxiliary officers, if applicable.
  • Attends court proceedings and represents the Department as required.
  • Performs undercover activities as directed.
  • Attends state-certified training in order to remain current in law enforcement procedures.
  • Prepares and presents classes, meetings, or displays to the public as required.
  • Makes arrests as needed, following appropriate department procedures.
  • Ensures that evidence is safely transported and secured as required.
  • Lead emergency response, investigations, and public safety operations
  • Conduct threat assessments and ensure policy compliance
  • Prepare accurate documentation and maintain evidence integrity
  • Provide leadership, discipline, and accountability
  • Conducted traffic stops to ensure compliance with local laws and regulations.
  • Responded to emergency calls, assessing situations and providing immediate assistance.

Correctional Officer

Carroll County Sheriff's Office
Mount Carroll, IL
06.2022 - 11.2022
  • Reviews commitment orders of new inmates to insure legal requirements are met.
  • Directs or receives and processes new inmates. Searches inmates, collects, records, and safe keeps prisoners' personal articles; books, fingerprints, photographs and places prisoners in cellblock.
  • Selects trustees for special work assignments. Assures safe custody of trustees outside of jail cellblock.
  • Escorts or assures custody of inmates in transit to court appearances, hospitals, other medical facilities or other correctional institutions.
  • Directs or performs search of inmates and cellblock areas for contraband.
  • Inspects jail facilities for cleanliness. Assures sanitary practices are maintained in accordance with established procedures.
  • Arranges for the release of inmates in accordance with established procedures.
  • Prepares and submits purchase requisitions for food, commissary, clothing and housekeeping supplies.
  • Prepares and submits written reports concerning inmate population and jail functions in accordance with established procedures.
  • Maintained facility security, safety procedures, and compliance standards
  • Monitored inmate activities to ensure compliance with facility regulations and safety protocols.
  • Conducted regular inspections of cells and communal areas to identify security breaches or contraband.

IT Lead / Contract

KONE
Moline, IL
05.2020 - 07.2020
  • Installing and configuring hardware and software components to ensure usability.
  • Troubleshooting hardware and software issues.
  • Repairing or replacing damaged hardware.
  • Upgrading the entire system to enable compatible software on all computers.
  • Installing and upgrading anti-virus software to ensure security at the user level.
  • Performing tests and evaluations on new software and hardware.
  • Providing support to users and being the first point of contact for error reporting.
  • Establishing good relationships with users
  • Managing technical documentation.
  • Organize and schedule warranty repairs with with device manufacturers
  • Maintain records/logs of repairs and fixes and maintenance schedule
  • Developed and executed strategic plans for system integrations enhancing service delivery.
  • Led cross-functional teams to implement technology solutions improving operational efficiency.

Manager

YASH TECHNOLOGIES INC
East Moline, IL
06.2013 - 10.2016
  • Inspected machine parts for conformance to product specifications
  • Read work orders to prepare for machines (computer, printer .) setup
  • Unpacked and assembled all new machines (computer, printer .)
  • Maintain the time schedule properly and appropriately
  • Assign Driver to Pick up and drop John Deere clients on time to the specified John Deere locations
  • Assign Driver to Pick up John Deere Clients from Quad city locations and dropped them off to Chicago (O'Hare International Airport)
  • Developed strategic initiatives to optimize resource allocation and reduce costs.
  • Led cross-functional teams to enhance project delivery and operational efficiency.

Certified Agent

SAN DIEGO UNIVERSITY
San Diego, CA
12.2011 - 12.2014
  • Advised students on academic plan and course selection.
  • Developed curriculum for course.
  • Coordinated communication between students and school administration.
  • Assisted in communication between departments to enhance operational efficiency.
  • Coordinated scheduling and logistics for events, ensuring seamless execution.

Education

Bachelor of Arts - English Language

Universite De Bordeaux
EUROPE
08-2011

High School Diploma -

COLLEGE DE OUIDAH
Ouidah
06-2006

Skills

  • Cybersecurity
  • Inventory control
  • Problem Solving
  • Writing skills
  • Leadership
  • Retail marketing
  • Teacher experience
  • Customer relations
  • Technical support
  • Interviewing
  • Operational management
  • Academic Advising
  • Retail sales
  • Customer & Public Support
  • Emergency Response
  • Analysis skills
  • IT Operations
  • Business Development
  • Activity sales targets
  • Inventory
  • Crisis management
  • Documentation & Compliance
  • Team management
  • Performance management
  • Supervising experience
  • Criminal law experience
  • Computer operation
  • Security & Risk Management
  • Phone communication
  • Printers
  • Business operations
  • Teaching foreign languages
  • French
  • Direct sales
  • Customer service
  • Report writing
  • Integrity and honesty
  • Conflict de-escalation
  • Relationship building and management
  • De-escalation techniques
  • Patience and empathy
  • Community engagement
  • Criminal investigations
  • Planning and coordination
  • Human relations
  • Emergency management
  • Emergency vehicle operation
  • Community relations
  • Crisis intervention and deescalation
  • Courtroom testimony
  • Case management
  • Cultural awareness
  • Tactical driving
  • Law enforcement
  • Community oriented policing
  • Criminal law
  • Emergency response
  • Self-defense techniques
  • Physical fitness
  • Critical thinking
  • CPR/First aid certified
  • Weapons safety
  • Patrol
  • Radar speed measurement
  • Intelligence reports
  • Drug enforcement
  • Patrol procedures
  • Exceptional problem solver
  • Firearms proficiency
  • Multilingualism
  • Domestic violence prevention
  • Crime scene processing
  • Emergency planning
  • Traffic laws
  • Evidence collection protocols
  • Search and seizure procedures
  • Search and seizure laws
  • Crime scene preservation
  • Self-defense training
  • Arrest techniques

Certification

  • Certified in Finance and Accounting, June 2019 to Present
  • Certified in Essential Management Skills, June 2019 to Present
  • Certified in Strategic Management and Operations, June 2019 to Present
  • Certified in Marketing and Communications, June 2019 to Present
  • Certified in Economics and International Business, June 2019 to Present
  • Certified in Human Resource Management, June 2019 to Present
  • CPR Certification
  • IL State Peace Officer Certification
  • FOID Card
  • CDL C

Languages

Consecutive interpretation
Interpretation
Multilingual
English
Bilingual
French - Fluent

Timeline

Police Officer (Part-Time)

Shannon Police Department
11.2023 - Current

Police Officer - (Full Time)

Polo Police Department
12.2022 - 02.2026

Correctional Officer

Carroll County Sheriff's Office
06.2022 - 11.2022

IT Lead / Contract

KONE
05.2020 - 07.2020

Business Owner

THE KINGS OF CONNECTIONS LLC
06.2018 - Current

Manager

YASH TECHNOLOGIES INC
06.2013 - 10.2016

IT Independent Contractor

Barrister Global Services Network
08.2012 - Current

Certified Agent

SAN DIEGO UNIVERSITY
12.2011 - 12.2014

Bachelor of Arts - English Language

Universite De Bordeaux

High School Diploma -

COLLEGE DE OUIDAH

Additional Information

  • Licenses: Non-CDL Class C
  • Outstanding Achievement Award 2008 Samsung Bordeaux
  • Employee of the Month, Samsung, December 2007, March 2009, Paul Gautier
  • Fluent in French (speak and write)
  • Proven experience as an IT Technician or relevant position
  • Excellent diagnostic and problem-solving skills
  • Excellent communication ability
  • Outstanding organizational and time-management skills
  • In depth understanding of diverse computer systems and networks
  • Good knowledge of internet security and data privacy principles
  • Degree in Computer Science, engineering or relevant field