Geraud Zinsou
Shannon,USA
Summary
Bilingual French-English professional with diverse experience in public safety and law enforcement procedures, focusing on maintaining order and protecting citizens. Utilizes strategic problem-solving and effective communication to handle diverse situations. Track record of building strong community relationships and ensuring compliance with legal standards.
Willing to relocate: Anywhere
Overview
14
14
years of professional experience
1
1
Certification
Work History
Police Officer (Part-Time)
Shannon Police Department
Shannon, IL
11.2023 - Current
- Enforced laws and regulations to ensure community safety and order.
- Conducted thorough investigations and gathered evidence for criminal cases.
- Follows standard operating procedures, looks for law/ordinance violations in the City.
- Ensures appropriate communications with victims, offenders, citizens, community groups, 911 center, states attorney, and other law enforcement officers.
- Responds to and handles criminal and civil matters that are dispatched through the 911 center or the police station following appropriate policies and procedures.
- Responds to internal and external calls that do not require law enforcement response.
- Completes police reports, traffic citations, notice to appears, and all other paperwork as required.
- Responds to emergency calls while operating emergency lights and siren in a controlled manner.
- Enforces all local traffic ordinances and traffic laws from the Illinois Vehicle Code.
- Responds to emergency and non-emergency requests from other law enforcement agencies/officers.
- Enforces all local, state, and federal laws and ordinances as necessary.
- Provides police presence.
- Performs criminal and non-criminal investigations against persons and property.
- Refers citizens to appropriate social agencies.
- Performs daily inspection of all assigned equipment and vehicles.
- Responds to intrusion, hold-up, and fire alarms and performs building checks.
- Provides supervision to part-time sworn officers and Auxiliary officers, if applicable.
- Attends court proceedings and represents the Department as required.
- Performs undercover activities as directed.
- Attends state-certified training in order to remain current in law enforcement procedures.
- Prepares and presents classes, meetings, or displays to the public as required.
- Makes arrests as needed, following appropriate department procedures.
- Ensures that evidence is safely transported and secured as required.
- Lead emergency response, investigations, and public safety operations
- Conduct threat assessments and ensure policy compliance
- Prepare accurate documentation and maintain evidence integrity
- Provide leadership, discipline, and accountability
Business Owner
THE KINGS OF CONNECTIONS LLC
Lanark, IL
06.2018 - Current
- Oversaw employee hiring, recruitment and training
- Evaluated sales and expense records to adjust policies and procedures
- Analyzed regional market trends to distinguish best courses of action for company
- Assisted customers with product usage and troubleshooting issues
- Designed detailed business plans to outline finances, goals, and operations of company
- Strategized long-term business needs, driving customer feedback for process improvements
- Cultivated and developed portfolio of clientele, securing strong base of loyal business relationships to promote company growth objectives and consistently attain personal sales goals
- Remained consistent by setting team goals and recognizing and rewarding hard work
- Sourced and managed customer retention database and online appointment booking system
- Performed bi-weekly payroll and coordinated record keeping
- Set up new desktop systems and configured laptops for incoming employees, loading required software and server permissions
- Removed malware and viruses from laptops and desktop systems using specialized software
- Advised customers and users regarding required maintenance practices of diverse software systems for OEM warranty requirements and industry best practices
- Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes
- Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis
IT Independent Contractor
Barrister Global Services Network
Hammond, LA
08.2012 - Current
- Resolved virus and malware issues with a 100% success rate
- Resolved technical support inquiries
- Restored data, operating systems, files, documents and drivers
- Built and repaired printers and computers
- Traveled up to 50 miles to meet customers on location to handle hardware and software issues
- Resolved 300+ major IT incidents, including malware removal and system recovery
- Provided onsite and remote enterprise support
- Ensured system reliability, data protection, and strong client trust
Police Officer - (Full Time)
Polo Police Department
Polo, IL
12.2022 - 02.2026
- Follows standard operating procedures, looks for law/ordinance violations in the City.
- Ensures appropriate communications with victims, offenders, citizens, community groups, 911 center, states attorney, and other law enforcement officers.
- Responds to and handles criminal and civil matters that are dispatched through the 911 center or the police station following appropriate policies and procedures.
- Responds to internal and external calls that do not require law enforcement response.
- Completes police reports, traffic citations, notice to appears, and all other paperwork as required.
- Responds to emergency calls while operating emergency lights and siren in a controlled manner.
- Enforces all local traffic ordinances and traffic laws from the Illinois Vehicle Code.
- Responds to emergency and non-emergency requests from other law enforcement agencies/officers.
- Enforces all local, state, and federal laws and ordinances as necessary.
- Provides police presence.
- Performs criminal and non-criminal investigations against persons and property.
- Refers citizens to appropriate social agencies.
- Performs daily inspection of all assigned equipment and vehicles.
- Responds to intrusion, hold-up, and fire alarms and performs building checks.
- Provides supervision to part-time sworn officers and Auxiliary officers, if applicable.
- Attends court proceedings and represents the Department as required.
- Performs undercover activities as directed.
- Attends state-certified training in order to remain current in law enforcement procedures.
- Prepares and presents classes, meetings, or displays to the public as required.
- Makes arrests as needed, following appropriate department procedures.
- Ensures that evidence is safely transported and secured as required.
- Lead emergency response, investigations, and public safety operations
- Conduct threat assessments and ensure policy compliance
- Prepare accurate documentation and maintain evidence integrity
- Provide leadership, discipline, and accountability
- Conducted traffic stops to ensure compliance with local laws and regulations.
- Responded to emergency calls, assessing situations and providing immediate assistance.
Correctional Officer
Carroll County Sheriff's Office
Mount Carroll, IL
06.2022 - 11.2022
- Reviews commitment orders of new inmates to insure legal requirements are met.
- Directs or receives and processes new inmates. Searches inmates, collects, records, and safe keeps prisoners' personal articles; books, fingerprints, photographs and places prisoners in cellblock.
- Selects trustees for special work assignments. Assures safe custody of trustees outside of jail cellblock.
- Escorts or assures custody of inmates in transit to court appearances, hospitals, other medical facilities or other correctional institutions.
- Directs or performs search of inmates and cellblock areas for contraband.
- Inspects jail facilities for cleanliness. Assures sanitary practices are maintained in accordance with established procedures.
- Arranges for the release of inmates in accordance with established procedures.
- Prepares and submits purchase requisitions for food, commissary, clothing and housekeeping supplies.
- Prepares and submits written reports concerning inmate population and jail functions in accordance with established procedures.
- Maintained facility security, safety procedures, and compliance standards
- Monitored inmate activities to ensure compliance with facility regulations and safety protocols.
- Conducted regular inspections of cells and communal areas to identify security breaches or contraband.
IT Lead / Contract
KONE
Moline, IL
05.2020 - 07.2020
- Installing and configuring hardware and software components to ensure usability.
- Troubleshooting hardware and software issues.
- Repairing or replacing damaged hardware.
- Upgrading the entire system to enable compatible software on all computers.
- Installing and upgrading anti-virus software to ensure security at the user level.
- Performing tests and evaluations on new software and hardware.
- Providing support to users and being the first point of contact for error reporting.
- Establishing good relationships with users
- Managing technical documentation.
- Organize and schedule warranty repairs with with device manufacturers
- Maintain records/logs of repairs and fixes and maintenance schedule
- Developed and executed strategic plans for system integrations enhancing service delivery.
- Led cross-functional teams to implement technology solutions improving operational efficiency.
Manager
YASH TECHNOLOGIES INC
East Moline, IL
06.2013 - 10.2016
- Inspected machine parts for conformance to product specifications
- Read work orders to prepare for machines (computer, printer .) setup
- Unpacked and assembled all new machines (computer, printer .)
- Maintain the time schedule properly and appropriately
- Assign Driver to Pick up and drop John Deere clients on time to the specified John Deere locations
- Assign Driver to Pick up John Deere Clients from Quad city locations and dropped them off to Chicago (O'Hare International Airport)
- Developed strategic initiatives to optimize resource allocation and reduce costs.
- Led cross-functional teams to enhance project delivery and operational efficiency.
Certified Agent
SAN DIEGO UNIVERSITY
San Diego, CA
12.2011 - 12.2014
- Advised students on academic plan and course selection.
- Developed curriculum for course.
- Coordinated communication between students and school administration.
- Assisted in communication between departments to enhance operational efficiency.
- Coordinated scheduling and logistics for events, ensuring seamless execution.
Education
Bachelor of Arts - English Language
Universite De Bordeaux
EUROPE08-2011
High School Diploma -
COLLEGE DE OUIDAH
Ouidah06-2006
Skills
- Cybersecurity
- Inventory control
- Problem Solving
- Writing skills
- Leadership
- Retail marketing
- Teacher experience
- Customer relations
- Technical support
- Interviewing
- Operational management
- Academic Advising
- Retail sales
- Customer & Public Support
- Emergency Response
- Analysis skills
- IT Operations
- Business Development
- Activity sales targets
- Inventory
- Crisis management
- Documentation & Compliance
- Team management
- Performance management
- Supervising experience
- Criminal law experience
- Computer operation
- Security & Risk Management
- Phone communication
- Printers
- Business operations
- Teaching foreign languages
- French
- Direct sales
- Customer service
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- De-escalation techniques
- Patience and empathy
- Community engagement
- Criminal investigations
- Planning and coordination
- Human relations
- Emergency management
- Emergency vehicle operation
- Community relations
- Crisis intervention and deescalation
- Courtroom testimony
- Case management
- Cultural awareness
- Tactical driving
- Law enforcement
- Community oriented policing
- Criminal law
- Emergency response
- Self-defense techniques
- Physical fitness
- Critical thinking
- CPR/First aid certified
- Weapons safety
- Patrol
- Radar speed measurement
- Intelligence reports
- Drug enforcement
- Patrol procedures
- Exceptional problem solver
- Firearms proficiency
- Multilingualism
- Domestic violence prevention
- Crime scene processing
- Emergency planning
- Traffic laws
- Evidence collection protocols
- Search and seizure procedures
- Search and seizure laws
- Crime scene preservation
- Self-defense training
- Arrest techniques
Certification
- Certified in Finance and Accounting, June 2019 to Present
- Certified in Essential Management Skills, June 2019 to Present
- Certified in Strategic Management and Operations, June 2019 to Present
- Certified in Marketing and Communications, June 2019 to Present
- Certified in Economics and International Business, June 2019 to Present
- Certified in Human Resource Management, June 2019 to Present
- CPR Certification
- IL State Peace Officer Certification
- FOID Card
- CDL C
Languages
Consecutive interpretation
Interpretation
Multilingual
English
Bilingual
French - Fluent
Timeline
Police Officer (Part-Time)
Shannon Police Department
11.2023 - Current
Police Officer - (Full Time)
Polo Police Department
12.2022 - 02.2026
Correctional Officer
Carroll County Sheriff's Office
06.2022 - 11.2022
IT Lead / Contract
KONE
05.2020 - 07.2020
Business Owner
THE KINGS OF CONNECTIONS LLC
06.2018 - Current
Manager
YASH TECHNOLOGIES INC
06.2013 - 10.2016
IT Independent Contractor
Barrister Global Services Network
08.2012 - Current
Certified Agent
SAN DIEGO UNIVERSITY
12.2011 - 12.2014
Bachelor of Arts - English Language
Universite De Bordeaux
High School Diploma -
COLLEGE DE OUIDAH
Additional Information
- Licenses: Non-CDL Class C
- Outstanding Achievement Award 2008 Samsung Bordeaux
- Employee of the Month, Samsung, December 2007, March 2009, Paul Gautier
- Fluent in French (speak and write)
- Proven experience as an IT Technician or relevant position
- Excellent diagnostic and problem-solving skills
- Excellent communication ability
- Outstanding organizational and time-management skills
- In depth understanding of diverse computer systems and networks
- Good knowledge of internet security and data privacy principles
- Degree in Computer Science, engineering or relevant field