Geremy Miranda-Guttierrez
Washington,DC
Summary
Driven professional with experience in sales and customer service, adept at leveraging exceptional communication and achieving client satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Agent
Mindy Aguirre State Farm
Bethesda, MD
03.2024 - Current
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Provided comprehensive insurance knowledge and guidance to help clients on coverage selection and generated quotes and proposals for clients to match individual needs.
Customer Service Representative
Pritchett Controls
Beltsville, MD
10.2023 - 03.2024
- Supervised projects by reviewing tickets and monitoring pending and incomplete tasks. Communicated with clients and provided detailed job completion reports, quotes, and invoices.
- Created a monthly report catalog, completed contract hours, and determined which contracts required prioritization.
- Reorganized inventory shelves and created a detailed tracking sheet to streamline catalog and item access.
Rental Yard Associate
White Cap Construction Supply Inc.
Hyattsville, MD
10.2020 - 10.2022
- Led oversight of the rental floor, including incoming equipment inspections, maintenance, repairs, assessments, and authorizations for future rentals.
- Provided customer assistance through auditing, data collection, and verification of company inventory.
- Assisted with inbound and outbound freight, ensuring clients received all items.
Operations Manager Intern
Load My Freight
Odenton, MD
06.2019 - 10.2020
- Managed optimal route assignments and performed follow-ups with drivers to ensure timely arrival.
- Ensured drivers' insurance and identification were on par with regulation compliance.
- Reviewed employee mileage and expenditure to adjust payroll.
- Assisted with after-hours shipping issues or late arrivals.
Education
High School Diploma -
Dr. Henry A. Wise Jr. High School
Upper Marlboro, MD06.2018
Skills
- Microsoft Excel
- Microsoft PowerPoint
- Data Entry
- Cold-calling
- Report creation
- Effective communication
- Time management
- Problem solving
- Ability to work in a fast paced environment
- Fast learner
Languages
Spanish
Native or Bilingual
Timeline
Sales Agent
Mindy Aguirre State Farm
03.2024 - Current
Customer Service Representative
Pritchett Controls
10.2023 - 03.2024
Rental Yard Associate
White Cap Construction Supply Inc.
10.2020 - 10.2022
Operations Manager Intern
Load My Freight
06.2019 - 10.2020
High School Diploma -
Dr. Henry A. Wise Jr. High School