Geremy Miranda-Guttierrez
Washington,DC
Summary
Driven professional with experience in sales and customer service, adept at leveraging exceptional communication and achieving client satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Agent
Mindy Aguirre State Farm
03.2024 - Current
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Provided comprehensive insurance knowledge and guidance to help clients on coverage selection and generated quotes and proposals for clients to match individual needs.
Customer Service Representative
Pritchett Controls
10.2023 - 03.2024
- Supervised projects by reviewing tickets and monitoring pending and incomplete tasks. Communicated with clients and provided detailed job completion reports, quotes, and invoices.
- Created a monthly report catalog, completed contract hours, and determined which contracts required prioritization.
- Reorganized inventory shelves and created a detailed tracking sheet to streamline catalog and item access.
Rental Yard Associate
White Cap Construction Supply Inc.
10.2020 - 10.2022
- Led oversight of the rental floor, including incoming equipment inspections, maintenance, repairs, assessments, and authorizations for future rentals.
- Provided customer assistance through auditing, data collection, and verification of company inventory.
- Assisted with inbound and outbound freight, ensuring clients received all items.
Operations Manager Intern
Load My Freight
06.2019 - 10.2020
- Managed optimal route assignments and performed follow-ups with drivers to ensure timely arrival.
- Ensured drivers' insurance and identification were on par with regulation compliance.
- Reviewed employee mileage and expenditure to adjust payroll.
- Assisted with after-hours shipping issues or late arrivals.
Education
High School Diploma -
Dr. Henry A. Wise Jr. High School
Upper Marlboro, MD06.2018
Skills
- Microsoft Excel
- Microsoft PowerPoint
- Data Entry
- Cold-calling
- Report creation
- Effective communication
- Time management
- Problem solving
- Ability to work in a fast paced environment
- Fast learner
Languages
Spanish
Native or Bilingual
Timeline
Sales Agent
Mindy Aguirre State Farm
03.2024 - Current
Customer Service Representative
Pritchett Controls
10.2023 - 03.2024
Rental Yard Associate
White Cap Construction Supply Inc.
10.2020 - 10.2022
Operations Manager Intern
Load My Freight
06.2019 - 10.2020
High School Diploma -
Dr. Henry A. Wise Jr. High School
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