Gerica Mae Pintor
Tca Wireless
Honolulu
8
years of professional experience
Dynamic Retail Sales Associate with a proven track record at Tca Wireless, excelling in customer service and teamwork. Enhanced customer satisfaction through effective problem-solving and efficient transaction processing. Successfully trained new associates, boosting team performance. Leveraged POS system expertise to streamline operations, resulting in a 20% reduction in checkout times.
Work History
Retail Sales Associate
4 Years- Assisted customers in selecting products and resolving inquiries to enhance satisfaction.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Collaborated with team members to implement promotional displays, driving increased customer engagement.
- Trained new associates on sales techniques and product knowledge to improve team performance.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Greeted customers and provided outstanding customer service.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
Cashier /Drink Maker
4 Years 4 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced end-of-shift transactions.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints with professionalism and promptness.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma
Skills
Customer service
Teamwork
Problem-solving
Teamwork and collaboration
Customer assistance
Cash handling
Retail sales
Store opening and closing
Cash register operation
POS system operations
Transaction processing
POS system operation
Stock replenishment
Display setup
Friendly and outgoing
Shelf stocking
Price tagging
Timeline
Retail Sales Associate
Tca Wireless
08.2022 - 08.2026Read More
Cashier /Drink Maker
Cafe Kyra
03.2018 - 07.2022Read More
President Theodore Roosevelt High School
High School Diploma
Read More