GERIKA Berry
Hawthorne,Nevada
Summary
Results-driven Housing Maintenance Control Technician with extensive experience at Amentum. Proven expertise in data analysis and report generation using MAXIMO and Excel. Exceptional customer service skills, ensuring high satisfaction rates. Adept at job planning and scheduling, consistently meeting deadlines while maintaining safety compliance and quality standards.
Overview
16
16
years of professional experience
Work History
Housing Maintenance Control Tecnician
Amentum
07.2022 - Current
Housing Maintenance Control Technician
SOC NV LLC
10.2019 - 06.2022
Maintenance Control Clerk/Specialist
SOC NV LLC
01.2015 - 10.2019
- Data input into computer, distribute mail, answer phone calls and provide customer service.
- Extensive customer Service Background; Trouble Desk/Army Depot Housing telephone line- answer, accurate information in a timely manner.
- Data Entry; Analyze statistical data gathered from daily, weekly & monthly reports.
- Ability to operate office machines- copier, fax machine, scanner, multi-line telephone.
- Formulate comprehensive reports customer service satisfaction questionnaires & water department.
- Quality Inspection Reports and discrepancies- assign Corrective Maintenance accordingly
- Maintain accountability and organization.
- Diligently ensure adherence to company policies and government regulatory parameters.
- Schedule operations, report magazine discrepancies, confirm receipts and prepare Preventive Maintenance (PM's) work orders.
- Generate, print, and distributes base wide equipment trip tickets.
- Generate, print and distributes work orders for current shops. (MHE & MOB)
- Create complex job plans and established sequenced job plans and schedules.
- MAXIMO- Retrieve data, base wide. Capture man hours, and material cost on work orders for maintenance shops. Can access assets, both government and SOC owned property; computer software program- with the ability to extract data and create comprehensive, statistical reports. Export results to excel.
- Reformat, sort and calculate with formulation within the computer software programs. (MAXIMO, SQL Query)
- Create spreadsheets using excel for major monthly reports, while meeting critical deadlines. (CDRL Mercury Equipment)
- Schedule meetings, appointments, timekeeping, manage time accountability-adhere to deadlines.
- Analyze Quarterly Utilizations reports, input and process
- Meets and exceeds customer service-satisfaction with the ability to communicate orally and in writing.
- MAXIMO- Retrieve data, base wide; can access assets, both government and SOC owned property; computer software program- with the ability to extract data and create comprehensive, statistical reports.
- Trouble Desk telephone line- answer, accurate information in a timely manner.
- Utilize computer technology to handle high volume calls.
- Safety compliant.
- Process Centralized Permit requests.
- Maintains Lock Out Tag Out Center
- 40 hours weekly/ 80 hours bi-weekly/160 hours monthly
- Supervisor Julie Moss 775.945.7635
- Salary $38,000
Mail Clerk
SOC NV LLC
01.2015 - 01.2015
- Mail Clerk Sorting of (USPS) Mail in delivery sequence for more than 500 personnel. Loading mail and parcels, with the compliance of government contract and schedule. Army installation with contractor services. Other accountable mail items/ duties as required. Use of other mail services such as UPS/FedEx and DSL. RAPISCANN certified.
- Tasked with the twice-monthly payroll activities, ensuring employees were paid as expected and on time.
- Receive and account for scheduled pickups and deliveries.
- 40 hours weekly/ 80 hours bi-weekly/160 hours monthly
- Supervisor Julie Moss 775.945.7635
Munitions Handler-Production- Storage Support
SOC NV LLC
01.2011 - 01.2015
- Abide and adhere to contract regulations.
- Interact with outside agencies.
- Specialized in the support of packaging, storing, and moving a hazardous material for shipment and or long term storage.
- Implementation of plans, procedures and work methods related to storage operations at numerous locations.
- Over 500 Building, magazines and structures.
- Over 5 experience, in operating of material handling equipment, to receive, store, ship bulk, and package materials.
- Supply and maintain the facilities where those operations were conducted.
- Loaded, unloaded and store ammunition within magazines.
- Handle specific orders, scrutinized packaging & materials.
- Familiarity with SOPs AMMO-54 and Ammunition Munitions Rule.
- Inventory control / Compatibilities
- Exceptional understanding of security processes and procedures.
- Managed ammunition and evaluated paperwork (Shipping / Receiving Documents)
- Carried out safety inspections.
- Handled accountability of all items issued.
- Executed routine inspection of ammunition.
- Managed preparation of outbound shipments.
- Transported materials between magazines.
- Maintain cargoes in carriers and surrounding areas.
- Other duties as assigned.
- 40 hours weekly/ 80 hours bi-weekly/160 hours monthly
Education
High School Diploma -
Mineral County High School
Hawthorne, NVSkills
- Customer service
- Data entry
- Statistical data analysis
- Office machines (copier, fax, scanner, multi-line telephone)
- Quality inspection
- Preventive maintenance (PM) work orders
- Work order generation
- Job planning and scheduling
- MAXIMO
- Excel
- Timekeeping
- Meeting scheduling
- Safety compliance
Summary - Profile Of Qualification
- More than 5 years of experience in customer service, production, storage, demilitarization & documentation.
- Well-organized multitasker with strong detail orientation.
- Self-driven team player with strengths in communication and developing interpersonal relationships.
- Possess excellent planning, organization, time management and decision-making skills.
- Strategically coordinate and collaborate with various professionals to maximize performance in facilitating goals, and attaining operational excellence. Strives to complete any giving mission, function, and tasks.
Additional Information - Notes
- The resume text contains a large block of garbled/encoded content after the 2015–Present line; no additional structured details could be reliably extracted from that section.
- Dates in the resume were provided only as '2015-Present' without specific months/days; start date was normalized to 01/01/15 and end date left null for current role.
Personal Information
Citizenship: United States
Timeline
Housing Maintenance Control Tecnician
Amentum
07.2022 - Current
Housing Maintenance Control Technician
SOC NV LLC
10.2019 - 06.2022
Maintenance Control Clerk/Specialist
SOC NV LLC
01.2015 - 10.2019
Mail Clerk
SOC NV LLC
01.2015 - 01.2015
Munitions Handler-Production- Storage Support
SOC NV LLC
01.2011 - 01.2015
High School Diploma -
Mineral County High School