Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gerita Bellamy

Deltona

Summary

Results-driven Implementation Specialist lead and support team to meet and exceed goals. Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication, and focused solutions. Expert at finding win-win solutions.

Overview

10
10
years of professional experience

Work History

Delivery Driver Helper/Warehouse Worker

United Postal Service, UPS
Daytona Beach
08.2024 - Current

Loaded, unloaded, and moved material to and from storage and production areas.

  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality and reliability.
  • Verified accuracy of invoices prior to delivering goods.
  • Maintained cleanliness of assigned vehicles throughout the day.
  • Followed established safety procedures when loading, unloading packages into, from delivery vehicles.
  • Communicated with dispatch team regarding any changes in route or schedule delays due to traffic or other factors.
  • Adhered to all company policies and procedures related to driving duties.

Area Supervisor

Wis International Inc.
Jacksonville
06.2019 - 08.2024
  • Ensured consistent communication with colleagues about shift outcomes and work zone
  • Responded promptly to any emergency situations that may have arisen during business hours.
  • Monitored employee performance, providing feedback and coaching as needed.
  • Conducted analysis of inventory discrepancies while working closely with operations to proactively address and mitigate future occurrences.
  • Assured the timely completion of all necessary tasks related to systematic replenishment.
  • Coached, mentored, and developed team members to achieve objectives.

Lead Supervisor

Aics Inventory DBA Wis International Inc.
Fort Lauderdale
08.2015 - 06.2019
  • Designed and implemented effective workflow systems for improved efficiency in daily operations.
  • Implemented and supervised employee schedules to achieve balanced staffing across all departments.
  • Delivered training sessions to acquaint new hires with company policies, procedures, and processes.
  • Demonstrated strong leadership skills by overseeing, mentoring, and instructing the team in their daily tasks.
  • Enhanced customer satisfaction with timely responses to inquiries, and effective resolution of issues.

Education

Some College (No Degree) - Business Administration

Seminole State College
Sanford, Florida

Some College (No Degree) - Business Administration

Daytona State College
Deltona, Florida

Skills

  • Project management
  • Warehouse safety
  • Attention to detail
  • Delivery scheduling
  • Communication
  • Problem solving
  • Inventory Control
  • Data entry
  • Equipment operation
  • Loading and unloading procedures

Timeline

Delivery Driver Helper/Warehouse Worker

United Postal Service, UPS
08.2024 - Current

Area Supervisor

Wis International Inc.
06.2019 - 08.2024

Lead Supervisor

Aics Inventory DBA Wis International Inc.
08.2015 - 06.2019

Some College (No Degree) - Business Administration

Seminole State College

Some College (No Degree) - Business Administration

Daytona State College