Gerley Osias
Union,New Jersey
Summary
My focus throughout my career is to attract, maintain and retain the best skill sets. Strong leadership and problem-solver to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Promoting a team-oriented and open-door environment that leads to a successful staff while conducting training programs and building a Business Management presence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Host/Homemaker
Fellowship Senior Living
01.2012 - Current
- Coordinated with waitstaff, chefs, mangers, and dietitian to ensure each resident needs and diet were proper
- Served and cook multiple meals throughout the day to customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Assisted managers with quickly resolving service- and food-related issues.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Business Management - Business Mangement
Kean University
Union, New Jersey05.2024
Associate of Science - Liberal Arts And General Studies
Union County College
Cranford, NJ01.2018
Skills
- Leadership
- Problem Solving
- Time Management
- Employee Relations
- Communication
- Group Reservations Management
- Customer Service
- Dining Room Management
References
Available upon request.
Certification
Hospitality and Tourism Management
Florida Atlantic University Issued April 2020
Timeline
Host/Homemaker
Fellowship Senior Living
01.2012 - Current
Business Management - Business Mangement
Kean University
Associate of Science - Liberal Arts And General Studies
Union County College
Hospitality and Tourism Management
Florida Atlantic University Issued April 2020
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