Summary
Overview
Work History
Education
Skills
Permit/License
Timeline
Generic

Gerliyah Boyd

North Las Vegas

Summary

Experienced remote worker currently pursuing a full-time degree in psychology with a keen interest

in working within therapy settings. Proven track record in task management, meeting deadlines,

and collaborating with teams. Comfortable with technology and adaptable to various tools for

productivity. Enthusiastic about contributing positively to the workforce.

Overview

2
2
years of professional experience

Work History

Ambassador

Ifoster
03.2023 - Current
  • Greeted customers and clients to create welcoming atmosphere.
  • Served as organization ambassador at various charity events, promoting mission and values.
  • Represented organization at professional conferences, delivering engaging presentations to diverse audiences.
  • Created educational programs for local youth, providing valuable career and life skills.

Licensed Insurance Agent

Foundever
06.2023 - 01.2024
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Streamlined policy renewal processes for improved efficiency and client retention rates.

Customer Service Representative

24-7 Intouch
08.2022 - 12.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Research Assistant

Precision Opinion
06.2022 - 08.2022
  • Conducted research based phone calls.
  • Documented clients survey opinions.

Education

Bachelor of Arts - Psychology

University of Nevada - Reno
Reynard, NV
04.2022

Bachelor of Arts - Psychology

University of Nevada - Las Vegas
Las Vegas, NV
12.2025

High School Diploma -

Legacy High School
North Las Vegas, NV
06.2021

Skills

  • Customer Engagement
  • Insurance product expertise
  • Problem-solving abilities
  • Active Listening
  • Payment Processing

Permit/License

License Type

Res. Producer/Producer Firm

License Number

3963068

Qualification Type

Personal Lines

Validation Time

11/28/2023 - 11/30/2026

Timeline

Licensed Insurance Agent

Foundever
06.2023 - 01.2024

Ambassador

Ifoster
03.2023 - Current

Customer Service Representative

24-7 Intouch
08.2022 - 12.2022

Research Assistant

Precision Opinion
06.2022 - 08.2022

Bachelor of Arts - Psychology

University of Nevada - Reno

Bachelor of Arts - Psychology

University of Nevada - Las Vegas

High School Diploma -

Legacy High School

Similar Profiles

CREATE PROFILE
Gerliyah Boyd