GERMAI FLORES
Bellerose,New York
Summary
Motivated and reliable business professional with 4+ years of retail management and customer service experience. Skilled in team leadership, operations, and client relations with a proven ability to improve efficiency and drive sales. Seeking to leverage strong organizational and interpersonal skills in a business, operations, or customer success role.
Overview
13
13
years of professional experience
Work History
Part Time Sales Associate
Nike Factory Store
Flushing, NY
11.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment whether on the floor or in the warehouse.
- Passionate about learning and committed to continual improvement.
Store Manager (Promoted from Sales Associate)
Yankee Clubhouse / Lids / Lids HD
New York
08.2021 - 07.2025
- Managed day-to-day operations, including staff scheduling, merchandising, and customer relations.
- Oversaw cash handling, bank runs, and store inventory to ensure operational accuracy.
- Trained and onboarded new hires, improving team performance and store productivity.
- Handled embroidery machines for custom merchandise, ensuring quality control.
Stadium Cleaner (Seasonal)
Alliance Maintenance at Citi Field
07.2021 - 10.2021
- Maintained cleanliness and safety throughout Citi Field stadium during Mets home games.
- Assisted in large-scale cleanup operations and efficient waste removal under strict deadlines.
Specimen Processor / Lab Aide (Full-Time Overnight)
Antech Diagnostics
New Hyde Park
02.2021 - 07.2021
- Processed animal specimens, including DNA slides and tissue samples, ensuring precision and confidentiality.
- Managed specimen documentation and interstate package intake in a fast-paced laboratory environment.
Sales Associate
Bath & Body Works
New Hyde Park
09.2019 - 07.2021
- Delivered high-quality customer service in a fast-paced retail setting.
- Supported stock management, visual merchandising, and shipment processing.
Group Leader / Assistant Coach / Security
Samuel Field YMCA – Beacon Program (MS 172)
06.2014 - 03.2020
- Facilitated academic and recreational programs for middle school students.
- Assisted with public safety and gym management; supported youth basketball coaching under the Nike program.
Pediatric Dental Assistant
Bellevue Hospital – NYC Summer Youth Employment Program (SYEP)
New York
06.2013 - 08.2013
- Supported administrative and patient scheduling duties in a pediatric dental office.
Education
High School Diploma -
Bayside High School
Bayside, NYBachelor of Science - Business Administration
St. John’s University
Jamaica, NY05.2020
Skills
Customer Service & Retail
Management
Leadership & Training
Microsoft Office (Word, Excel, PowerPoint)
Inventory Control & Operations
Fluent in English
Intermediate Spanish
Embroidery machine operator
Marketing & Public Relations
Languages
Spanish
English
Extra-curricular activities
Assistant Teacher at Sunday School, Our Lady Of Lourdes Church SEP 2012 – JUN 2015 Recruit to Officer, Coastal Patrol Cadet Corp SEP 2014 – JUN 2016 Assistant Teacher at Sunday School, Our Lady Of Lourdes Church SEP 2012 – JUN 2015 Recruit to Officer, Coastal Patrol Cadet Corp SEP 2014 – JUN 2016
Timeline
Part Time Sales Associate
Nike Factory Store
11.2025 - Current
Store Manager (Promoted from Sales Associate)
Yankee Clubhouse / Lids / Lids HD
08.2021 - 07.2025
Stadium Cleaner (Seasonal)
Alliance Maintenance at Citi Field
07.2021 - 10.2021
Specimen Processor / Lab Aide (Full-Time Overnight)
Antech Diagnostics
02.2021 - 07.2021
Sales Associate
Bath & Body Works
09.2019 - 07.2021
Group Leader / Assistant Coach / Security
Samuel Field YMCA – Beacon Program (MS 172)
06.2014 - 03.2020
Pediatric Dental Assistant
Bellevue Hospital – NYC Summer Youth Employment Program (SYEP)
06.2013 - 08.2013
Bachelor of Science - Business Administration
St. John’s University
High School Diploma -
Bayside High School