Dylan Plush
Portland,OR
Summary
Engaging Sales Associate with a dedicated focus on exceptional customer service and maximizing sales. Proven track record of providing team support and building strong customer relationships. Consistently surpasses performance standards and sales targets through a persuasive and friendly approach. Reliable in inventory management, training, and delivering exceptional customer service. Known for being friendly, knowledgeable, and hard-working as a team player. Demonstrated success in meeting sales objectives, securing repeat patronage, and boosting revenue through effective communication of sales recommendations. Experienced in setting up displays, restocking shelves, and providing knowledgeable assistance to customers in-store. Enhances store loyalty with unparalleled support. Highly-motivated professional with a strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
1
1
year of professional experience
Work History
Part Time Sales Associate
Footlocker.com Inc.
Portland, OR
11.2023 - Current
- Processed transactions using a point-of-sale system.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
- Demonstrated product features and benefits for customers' needs.
- Provided accurate information about products, prices and services.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Processed credit card transactions quickly and securely.
- Developed promotional strategies to increase sales volume.
- Maintained cleanliness of store environment including floors, windows, displays.
- Conducted inventories on a regular basis to track stock levels.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Used technology resources to assist customers in locating and selecting items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures, and customer services.
Meal Packager - Community Service
David Weekley Homes
Portland, OR
07.2023 - 07.2023
- Maintained communication with supervisors regarding progress of meal packaging tasks.
- Operated food packaging machinery safely and efficiently.
- Organized ingredients in preparation for meal packaging.
- Maintained cleanliness of packaging area.
- Monitored production times to ensure timely completion of orders.
- Complied with all applicable health codes and regulations.
- Assembled cartons, crates, and containers to prepare for shipping.
- Accomplished production goals by working with speed and accuracy.
- Obtained, moved and sorted products and materials.
- Loaded and unloaded items from machines, carts and dollies.
Clothing Sorter - Community Service
Dress for Success
Portland, OR
07.2023 - 07.2023
- Folded clothes neatly before placing them on display racks.
- Ensured that store shelves were adequately stocked with merchandise.
- Maintained a clean and safe working environment.
- Sorted through returned items for reuse or donation purposes.
- Checked tags on clothes to verify correct sorting.
- Identified any damaged or stained garments for disposal.
- Organized clothes into designated bins according to size and style.
- Separated clothing items into categories such as sweaters, pants, shirts.
- Ensured that all safety protocols were followed at all times.
- Inspected clothing items for tears, stains, and other defects.
- Examined and sorted articles needing to be cleaned into lots according to color, fabric and dirt content.
Education
High School Diploma -
Riverdale High School
Portland, OR06-2025
Skills
- Sales Training
- Merchandising understanding
- Retail merchandising expertise
- Reading comprehension skills
- Customer Service
- Product Recommendations
- Multi-tasking strength
- Strategic Planning
- Goal-Oriented
- Sales Goals Attainment
- Cash Handling Accuracy
- Time Management
- Exceptional customer service
- Fraud Detection
- Relationship selling
- Problem-Solving
- [Type] product knowledge
- Outgoing Personality
- Complex Problem-Solving
- Positive and professional
- Sales expertise
- Building rapport
- Relationship Building
- Energetic self-starter
- Written and oral communication skills
- Meeting deadlines
- B2B sales and customer service
- Exceeds sales goals
- Reliable and punctual
- Sales Strategies
- Excellent communication skills
- Verbal/written communication
- Teamwork and Collaboration
- Listening Skills
- Sales Development
- Policy and Procedure Adherence
- Professional Demeanor
Affiliations
- JV/Varsity Volleyball
- Varsity Golf
Accomplishments
- Won Athlete of the Month during Golf season
- First in sales (in Footlocker's district) for the month of May, and second in Sales Per Hour (SPH)
- Third in sales (In Footlocker's district) for the month of June, and first in Sales Per Hour (SPH)
References
References available upon request.
Timeline
Part Time Sales Associate
Footlocker.com Inc.
11.2023 - Current
Meal Packager - Community Service
David Weekley Homes
07.2023 - 07.2023
Clothing Sorter - Community Service
Dress for Success
07.2023 - 07.2023
High School Diploma -
Riverdale High School