KETTY (Katerina) LYKOS
Little Neck,NY
Summary
Energetic, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
9
9
years of professional experience
Work History
Part Time Sales Associate
Tory Burch
Manhasset, NY
01.2016 - 12.2022
- Make monthly sales goals
- Cultivate store event ideas to drive business
- Clienteling: Offering a memorable, 'transformational' shopping experience to customers that is based on cultivating genuine relationships with customers by understanding their personal style, needs and purchases, fostering them into becoming a recurring client in the store
- Cashier Experience: Familiar with ringing up, returning and exchanging items
- Handle customer issues such as damages and repairs
- Trained for operational store excellence
- Promote the utmost quality customer service and satisfaction
- Assist with visual floor set updates
- Have advanced product knowledge to promote cross category selling across departments and a genuine passion for the brand.
Part Time Brand Rep/ Sales Associate
Abercrombie and Fitch
Manhasset
01.2014 - 01.2016
- Make sales and model the brand, Cashier: be able to ring up, exchange and return items, Customer satisfaction, Knowledge of merchandise, Floor sets and updates, Trained for asset protection.
Education
Master of Arts - Early Childhood Special Education
Queens College
Flushing, NY05-2022
Bachelor of Arts - Elementary and Early Childhood Education (1-6)
Queens College
Flushing, NYBachelor of Arts - Psychology
Queens College
Flushing, NYSkills
- Excellent verbal and written communication skills
- Good understanding of technology
- Learns very quickly
- Punctual
- Outgoing Personality
- Enthusiastic
- Motivated
- Exceptional customer service
- Relationship selling
- Sales Goals Attainment
- Cash Register Operation
- Cash Handling
- Client Service
- Teamwork and Collaboration
- Positive and professional
- Merchandise Display
- Sales Training
Personal Information
Age: 27
Additional Information
The last two years I have been a full-time public elementary school teacher. This school year I have chosen to continue teaching part-time as a substitute teacher. I am currently looking for an additional and flexible work opportunity. I am interested in a part-time position where I can express a genuine passion for the brand, apply my extensive knowledge for selling high-quality, luxury clothing, while also providing a "transformational" customer experience.
Availability
- Friday 10 a.m. - 2 p.m.
- Saturday
- Sunday
Timeline
Part Time Sales Associate
Tory Burch
01.2016 - 12.2022
Part Time Brand Rep/ Sales Associate
Abercrombie and Fitch
01.2014 - 01.2016
Master of Arts - Early Childhood Special Education
Queens College
Bachelor of Arts - Elementary and Early Childhood Education (1-6)
Queens College
Bachelor of Arts - Psychology
Queens College
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