Germaine Jones
Forney,TX
Summary
Successful [Sales Associate] with background leading and overseeing sales team. Highly skilled at hiring, training and encouraging sales staff by teaching proven sales tactics, addressing performance concerns and resolving day-to-day sales issues. Quick to build relationships with sales staff to motivate, coach on methods to increase customer satisfaction and maintain smooth daily operations.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
Work History
Sales Associate Manager
Allsups Convience Store
07.2021 - 07.2023
- Motivated and led sales team to achieve performance targets for initial prospect interaction, scheduling, engagement during sales process and closing.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Trained personnel on policies, procedures and communications for in-person and telephone etiquette.
Catering Associate
Sodexo USA
09.2018 - 05.2021
- Provided friendly, courteous service to create memorable moments for guests.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Cleaned and organized kitchen stations to promote team efficiency.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Warehouse Worker
Southern Glazer's Wine And Spirits
06.2019 - 08.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as pounds.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Education
Bachelor of Arts - General Studies
Tarleton State University
Stephenville, TX 08.2017 - 08.2023
High School Diploma -
North Forney High School
Forney, TX 08.2013 - 05.2017
Skills
- Accomplished Manager
- Multidisciplinary Team Leadership
- Team Meeting Facilitation
- Deficiency Reporting
- Virtualization Technologies
Timeline
Sales Associate Manager
Allsups Convience Store
07.2021 - 07.2023
Warehouse Worker
Southern Glazer's Wine And Spirits
06.2019 - 08.2020
Catering Associate
Sodexo USA
09.2018 - 05.2021
Bachelor of Arts - General Studies
Tarleton State University
08.2017 - 08.2023
High School Diploma -
North Forney High School
08.2013 - 05.2017
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