Joshua Muntean

• Processed sales transactions accurately and efficiently utilizing POS systems.
• Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
• Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Organized backroom stock areas as well as kept up with organization of front end display area.
• Handled money, checks, credit cards, gift cards, returns and other forms of payments in accordance with established procedures.
• Adhered to company guidelines for cash register operations including proper opening and closing procedures.
• Balanced cash drawer at the end of each shift using appropriate methods of verification such as counting money or comparing receipts against daily totals.

I provide customer support to patrons of the bowling alley by ensuring the lanes are functioning properly, and correcting any mechanical issues with the lanes. I use a Kegel Flex lane oiler to properly clean and oil lanes.

I help customers with shoe rentals, and disinfect the shoes when customers are finished bowling

I am responsible for multiple cash registers, for opening and closing registers, and for ensuring accurate cash accounting. I complete paperwork for closing and generating cash deposit forms.

I am familiar with the operation of lane pinsetter machinery, and the corrective actions needed to solve jamming problems with the pinsetter.

I am also familiar with the operation and general servicing of the Kegel Flex Lane Walker.

• Inspect and test equipment to locate worn and damaged parts.
• Replace damaged, missing, or defective parts with new and refurbished components.
• Perform diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Perform daily, weekly, and monthly preventative maintenance checks and services.
• Maintain a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
• Keep equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.

• Provided recommendations for appropriate parts to meet customer needs in repair or maintenance tasks.
• Verified incoming shipments, inspected condition of parts, and entered them into inventory system.
• Performed routine inspections of stockroom shelves to ensure adequate supply levels.
• Ensured compliance with company policies regarding storage and handling of hazardous materials.
• Processed customer orders accurately and promptly while ensuring quality control standards were met.
• Promptly responded to inquiries from customers regarding availability, pricing, ordering, delivery times.