GERMAINE LEONARD
Fairfield,IA
Summary
Seasoned Director of Education with a proven track record at Tie Institute, enhancing curriculum design and teacher training. Expert in educational leadership and collaborative learning, I've significantly improved program quality and student engagement. Skilled in managing high-stress situations, my approach fosters inclusive learning environments and bolsters faculty and student success.
Overview
32
32
years of professional experience
Work History
Director of Education
Tie Institute
09.2012 - 05.2023
- Recruited, trained and mentored faculty and staff in best practices for instruction.
- Strengthened curriculum design by collaborating with faculty and implementing innovative teaching methodologies.
- Guided teachers in incorporating differentiated instruction techniques into their lessons to cater to diverse learning styles.
- Oversaw development and implementation of quality educational programs.
Teacher
Art of Living Foundation
09.2001 - 09.2012
- Encouraged student participation to boost confidence and self-expression.
- Monitored student progress to adapt instruction and address individual challenges.
- Improved student engagement by incorporating hands-on activities into curriculum.
- Fostered a supportive learning environment by implementing inclusive classroom practices.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Customer Service Representative
Ramada Plaza Resort
03.1991 - 08.2001
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Associate of Arts - Liberal Arts
Wayne State University
Detroit, MI06-1972
Skills
- Collaborative learning
- Accreditation compliance
- Educational leadership
- Curriculum mapping
Timeline
Director of Education
Tie Institute
09.2012 - 05.2023
Teacher
Art of Living Foundation
09.2001 - 09.2012
Customer Service Representative
Ramada Plaza Resort
03.1991 - 08.2001
Associate of Arts - Liberal Arts
Wayne State University
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