Summary
Overview
Work History
Education
Skills
Timeline
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Germaine Preston

Missouri City,TX

Summary

Compassionate Phlebotomist with extensive experience at Quest Diagnostics, recognized for enhancing patient satisfaction through expert venipuncture and empathetic communication. Proven ability to maintain specimen integrity and streamline collection processes, contributing to timely laboratory results and improved patient comfort. Skilled in infection control and dedicated to patient confidentiality.

Overview

24
24
years of professional experience

Work History

Phlebotomist

Quest Diagnostics
09.2003 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Packaged and shipped specimens to central lab daily.

Phlebotomist

Dr. Susan Kern
03.2002 - 06.2003
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
  • Enhanced patient experience by performing blood draws quickly and efficiently.
  • Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.

Phlebotomist

Montrose Clinic
04.2001 - 04.2002
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Addressed questions and concerns to educate patients on collection process and procedures.

Education

Certificate - Phlebotomy

Transworld Academy
Houston, Tx
1998

Diploma - Academic

Contemporary Learning Center
Houston, Texas
1990

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Sample and specimen collection
  • Butterfly needle technique
  • HIPAA compliance
  • Patient confidentiality
  • Venipuncture expertise
  • Blood culture collection
  • Data entry
  • Pediatric phlebotomy
  • Geriatric phlebotomy
  • Skin puncture
  • Communication
  • Specimen collection and storage

Timeline

Phlebotomist

Quest Diagnostics
09.2003 - Current

Phlebotomist

Dr. Susan Kern
03.2002 - 06.2003

Phlebotomist

Montrose Clinic
04.2001 - 04.2002

Certificate - Phlebotomy

Transworld Academy

Diploma - Academic

Contemporary Learning Center

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Germaine Preston