Summary
Overview
Work History
Education
Skills
Timeline
Generic

German Fitzgerald

Richmond,TX

Summary

Dedicated case manager with expertise in crisis intervention and client assessment. Proficient in resource coordination and problem-solving, committed to enhancing service delivery for families in need.

Overview

2
2
years of professional experience

Work History

Case Manager

North Homes Children and Family Services
Grand Rapids, Minnesota
07.2024 - Current
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Assessed clients' needs with input from client and family and developed service plans and monitored progress towards goals.
  • Coordinated services and resources for children and families, enhancing access to necessary support.
  • Facilitated communication among clients, families, caregivers, and agencies to effectively address client needs.
  • Conducted follow-up meetings with clients to monitor progress and adjust plans.
  • Reviewed treatment plans against individual goals and healthcare standards.
  • Advised staff members on effective strategies for working with challenging client behaviors.
  • Maintained confidentiality and adhered to professional ethics and standards.
  • Assisted clients in setting realistic goals and developing actionable plans to achieve them.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Maintained accurate case records and documentation according to agency guidelines.

Case Coordinator

North Homes Children and Family Services
Grand Rapids, Minnesota
02.2025 - 07.2025
  • Provided crisis guidance and counseling services, supporting clients through critical challenges.
  • Produced detailed client progress reports, enabling informed supervisor review.
  • Completed reviews of psychotropic medications for each youth.
  • Documented youth activities and facilitated engaging programming, enhancing overall participation.
  • Conducted weekly lessons for youth, tailoring content to individual needs.

Education

Bachelor of Science - Justice Administration

Southwest Minnesota State University
Marshall, MN
05-2023

Skills

  • Case management and client assessment
  • Service planning and crisis intervention
  • Documentation standards and resource coordination
  • Multitasking and organization
  • Problem-solving
  • Conflict resolution
  • Communication facilitation

Timeline

Case Coordinator

North Homes Children and Family Services
02.2025 - 07.2025

Case Manager

North Homes Children and Family Services
07.2024 - Current

Bachelor of Science - Justice Administration

Southwest Minnesota State University
German Fitzgerald