Dedicated case manager with expertise in crisis intervention and client assessment. Proficient in resource coordination and problem-solving, committed to enhancing service delivery for families in need.
Overview
2
2
years of professional experience
Work History
Case Manager
North Homes Children and Family Services
Grand Rapids, Minnesota
07.2024 - Current
Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Assessed clients' needs with input from client and family and developed service plans and monitored progress towards goals.
Coordinated services and resources for children and families, enhancing access to necessary support.
Facilitated communication among clients, families, caregivers, and agencies to effectively address client needs.
Conducted follow-up meetings with clients to monitor progress and adjust plans.
Reviewed treatment plans against individual goals and healthcare standards.
Advised staff members on effective strategies for working with challenging client behaviors.
Maintained confidentiality and adhered to professional ethics and standards.
Assisted clients in setting realistic goals and developing actionable plans to achieve them.
Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Maintained accurate case records and documentation according to agency guidelines.
Case Coordinator
North Homes Children and Family Services
Grand Rapids, Minnesota
02.2025 - 07.2025
Provided crisis guidance and counseling services, supporting clients through critical challenges.
Produced detailed client progress reports, enabling informed supervisor review.
Completed reviews of psychotropic medications for each youth.
Documented youth activities and facilitated engaging programming, enhancing overall participation.
Conducted weekly lessons for youth, tailoring content to individual needs.