German Molina
Office Administrator
Culver City,CA
Summary
Performance-driven leader providing high-level administrative and operational support. Highly organized professional with over 10 years of demonstrated experience performing project coordinating/scheduling, accounting and office administration. Positive and upbeat team player with hard working mentality.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Installation Supervisor
SSD Alarm
Culver City , CA
01.2020 - Current
- Coordinated materials purchasing, documentation and testing for installations.
- Completed visits before, during and after installations to assess quality and performance.
- Created detailed estimates and accurate work order documentation, factoring in labor costs and materials needed to successfully complete high-quality work.
- Tracked diagnostic results and collaborated with managers to resolve issues.
- Oversaw internal, external and consultant work related to installations.
- Scheduled timelines of operations and work teams.
- Directed teams in installation, testing, start-up and system commissioning tasks.
Installation Supervisor
Pacific Alarm System
Culver City , CA
01.2017 - 12.2019
- Directed teams in installation, testing, start-up and system commissioning tasks.
- Created detailed estimates and accurate work order documentation, factoring in labor costs and materials needed to successfully complete high-quality work.
- Conducted surveys of installation locations and noted any issues.
- Exceeded goals through effective task prioritization and great work ethic.
- Completed device and component installation and maintenance activities.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
Customer Service Representative
Tomato Bank, N.A.
Los Angeles, CA
02.2012 - 10.2016
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Executed wire transfers, stop payments and account transfers.
- Counted, verified and handled bank deposits and armored car transactions.
- Processed customer transactions promptly, minimizing wait times.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Education
Associate of Arts - Business Management
Santa Monica College
Santa Monica, CA 08.2006 - 05.2009
Skills
Excellent multi-tasking ability
Organizational skills
Office administration
Clear oral/written communication
Staff Management
Scheduling
Timeline
Installation Supervisor
SSD Alarm
01.2020 - Current
Installation Supervisor
Pacific Alarm System
01.2017 - 12.2019
Customer Service Representative
Tomato Bank, N.A.
02.2012 - 10.2016
Associate of Arts - Business Management
Santa Monica College
08.2006 - 05.2009