German Ramon Aquino
85C Bakery Cafe
Vancouver,WA
6
years of professional experience
Detail-oriented Mechanical Engineering student with hands-on experience in customer service, warehouse operations, and technical repair. Proven ability to thrive in fast-paced environments while maintaining accuracy and delivering exceptional customer support. Eager to apply problem-solving, technical, and organizational skills in a challenging role that supports professional growth. Committed to contributing effectively to team objectives and driving innovative solutions in engineering projects.
Work History
Barista
5 Months- Prepared espresso, tea, and specialty beverages to 85C Bakery Cafe quality standards.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated POS system, processed cash and card transactions, and balanced register accuracy.
- Consistently attended work on time to support team operations.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained regular and consistent attendance and punctuality.
FOH/Back of House Team Member
9 Months- Maintained cleanliness and organization of cashier section to enhance customer experience.
- Inspected bread sponge rolls and pre-packaged items during packing preparation to confirm defect-free quality and accurate date and time stamps.
- supporting multitasking across ovens for bread and cookies.
- Kept workstations, equipment, and prep areas clean and sanitized to ensure food safety compliance.
- Maintained food safety, sanitation, and cleanliness standards across prep, storage, and dish areas.
- Coordinated back-of-house prep, prioritizing tasks to support smooth service flow during peak periods.
Seasonal Order Picker
3 Months- Picked and fulfilled online orders, including general merchandise, bulky items, and grocery orders, with a strong focus on speed and accuracy.
- Ensured inventory accuracy while adhering to safety and quality standards.
- Supported multiple departments and assisted customers during peak periods.
Customer Service
3 Years 2 Months- Operated in fast-paced warehouse and customer service environment, ensuring accuracy and efficiency in all tasks.
- Facilitated customer returns, Pro sales, phone orders, and large order setups to enhance customer satisfaction.
- Worked in a fast-paced warehouse and customer service environment requiring accuracy and efficiency.
- Teamed with colleagues to achieve daily operational goals and improve overall service delivery.
IT Technician
1 Year 3 Months- Repaired mobile devices, enhancing functionality through screen, back glass, and battery replacements.
- Diagnosed hardware and software issues, providing clear solutions to empower customers with understanding.
- Delivered consistent customer service while effectively managing technical repairs and troubleshooting.
- Diagnosed smartphone hardware and software issues, restoring device functionality efficiently.
- Replaced screens, batteries, charging ports, and other mobile components with precision.
- Maintained repair logs, parts inventory, and service documentation for accurate workflow tracking.
Education
Some Collage - Mechanical Engineering
High school diploma
Skills
Point of Sale
Transaction management
Customer service
Sales
Spanish
English
Organizational abilities
Time management
Money management
Stocking
Technical support
Equipment upkeep
Communication skills
Stocking
Team player
Attention to detail
Section name
Upper secondary education
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Barista
85C Bakery Cafe
06.2026 - CurrentRead More
FOH/Back of House Team Member
85C Bakery Cafe
02.2026 - CurrentRead More
Seasonal Order Picker
Target
10.2025 - 01.2026Read More
Customer Service
The Home Depot
08.2022 - 10.2025Read More
IT Technician
Phone repair Shop
01.2021 - 04.2022Read More
Washington State University
Some Collage from Mechanical Engineering
Read More
Fort Vancouver High School
High school diploma
Read More