Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Gerold Glover

Bulverde,TX

Summary

Detail-oriented professional with extensive experience supervising custodial personnel and ensuring a safe, clean environment. Proven success in organizing schedules, managing budgets, and facilitating training for staff. Strong communicator adept at building relationships with school administrators and maintaining operational efficiency.

Overview

29
29
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Assistant Manager

SFE Child Nutrition
New Braunfels, Texas
08.2023 - Current
  • Oversaw daily cafeteria operations, ensuring cleanliness and safety for students and staff.
  • Developed partnerships with local businesses, enhancing operational efficiency and support.
  • Facilitated communication between staff and administration to clarify operational details.
  • Trained new employees on cleaning procedures and safety protocols.

Operation and Training Director

Little Caesars Pizza Corporate
San Antonio, TX
06.2016 - 07.2023
  • Supervised a team of over 50 personnel, optimizing performance and motivating excellence.
  • Developed comprehensive training programs to ensure effective use of tools and safe practices.
  • Coordinated scheduling to accommodate training needs and operational demands.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Senior Training Manager

Little Caesars Pizza
San Antonio, TX
06.1997 - 06.2016
  • Planned and executed training programs to enhance employee safety and performance.
  • Mentored junior trainers, providing guidance on safe operational practices.
  • Implemented feedback systems to refine training based on performance metrics.
  • Coordinated with other departments to address custodial needs effectively.

Education

Associate of Arts - Business Administration And Management

San Antonio College
San Antonio, TX
08.2021 - 08.2023

Bachelor of Science - Business Administration

Texas A&M San Antonio
San Antonio, TX
08.2024 - 02.2026

Skills

  • Budget management
  • Training facilitation
  • Employee supervision
  • Facility management
  • Safety compliance
  • Team building

Accomplishments

  • Successfully decreased staff turnover by 10% in less than 6 months.
  • Exceeded sales goals by an average of 50% in 2020.
  • Consistently maintained high customer satisfaction ratings.
  • Recognized as Manager of the year nine times for outstanding performance and team contributions.

Certification

  • Payment Processing Certification- 2019
  • Caesar Vision, Little Caesars Pizza - 2018
  • Management and Crew Certification - 2016
  • Certified Money and Fraud Protection, Little Caesars Pizza - 2015
  • Licensed Operations and Employees Development Training - 2012

Timeline

Bachelor of Science - Business Administration

Texas A&M San Antonio
08.2024 - 02.2026

Assistant Manager

SFE Child Nutrition
08.2023 - Current

Associate of Arts - Business Administration And Management

San Antonio College
08.2021 - 08.2023

Operation and Training Director

Little Caesars Pizza Corporate
06.2016 - 07.2023

Senior Training Manager

Little Caesars Pizza
06.1997 - 06.2016
Gerold Glover