Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gerold Jenkins

Plant City,FL

Summary

Dynamic and results-oriented professional with extensive experience in operational management and customer service excellence, notably at RaceTrac. Expert in inventory monitoring and policy enforcement, I significantly enhanced team productivity and customer satisfaction. Skilled in effective communication and multitasking, I excel in fast-paced environments, driving efficiency and achieving measurable outcomes.

Overview

2025
2025
years of professional experience

Work History

Overnight Manager

RaceTrac
  • Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
  • Improved customer satisfaction by addressing concerns promptly, providing exceptional service during overnight hours.
  • Streamlined store operations by implementing efficient processes for stocking, inventory management, and merchandise presentation.
  • Mitigated operational risks during overnight hours by developing contingency plans for emergency situations or unexpected occurrences.
  • Enhanced team productivity by effectively delegating tasks and setting priorities for the overnight crew.
  • Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
  • Coordinated and obtained products each night.

Hose Assembler

Amazon Hose and Rubber Co
  • Consistently met deadlines by prioritizing tasks effectively and working diligently under pressure.
  • Communicated effectively with supervisors regarding production progress, potential bottlenecks, and any identified issues that required attention or resolution.
  • Maintained accurate documentation of completed hoses assemblies, ensuring proper traceability and quality control for each individual unit.
  • Managed inventory of assembly materials, ensuring availability for seamless production flow.

Shipping and Receiving Clerk

Amazon Hose and Rubber Co.
04.2021 - Current

Ensured accurate check-in and receipt of products.

Counted previously received products, communicating with the Purchasing team to update the system.

Shipped products via UPS, FedEx, and LTL shipments to customers.

Completed deliveries to customers and gathered supplies from regional vendors.

Line Cook

Busch Gardens Williamsburg
01.2017 - 12.2017
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Kept kitchen clean and organized by performing daily maintenance tasks.

Education

Durant High School
4748 Cougar Path, Plant City, FL, 33567
05.2017

Skills

    Proficient in Computer Applications

  • Policy enforcement
  • Customer service
  • Warehouse organization
  • Time management expertise
  • Inventory monitoring
  • Delivery overseeing
  • Shelf restocking
  • Staff training experience
  • Multitasking
  • Reliability
  • Active listening
  • Effective communication
  • Verbal and written communication
  • Task prioritization

Timeline

Shipping and Receiving Clerk

Amazon Hose and Rubber Co.
04.2021 - Current

Line Cook

Busch Gardens Williamsburg
01.2017 - 12.2017

Overnight Manager

RaceTrac

Hose Assembler

Amazon Hose and Rubber Co

Durant High School
Gerold Jenkins