Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
DeliveryDriver

Gerome Manicia

Jersey City,NJ

Summary

I originally started with Charlotte Tilbury working in the stock room at Bergdorf Goodman in New York City. WIth great curiosity and work ethic, I learned how the operations side of the retail industry worked and with the success of the company, I was promoted to a coordinator position, managing stock and travelling the region opening stores. In 2019 I was tapped to help manage retail operations in North America, working out of the head office in New York, where I introduced software enhancements and operational processes to improve our workflow.

Overview

11
11
years of professional experience

Work History

Assistant Manager Retail Operations NA

Charlotte Tilbury
08.2019 - Current
  • Managed Inventory in free standing stores in coordination with store teams.
  • Oversaw distribution of all Non-Retail items(samples, testers, gratis, etc) to Field team and Stores.
  • Managed maintenance provider platform "Service Channel" approving and coordinating the dispatching of techs and repair to Retailer and Free Standing Stores.
  • Introduced Microsoft's Excel Macros, PowerApps, PowerAutomate, and SharePoint into the company's field operations.
  • Created PowerApps kit and collateral replenishment for the company's field team and stores
  • Maintained Automated workflows in PowerAutomate eliminating recurring tasks.

Retail Operations Coordinator

Charlotte Tilbury
05.2015 - 08.2019
  • Supervised stock operations in 3 Charlotte Tilbury counters in New York
  • Coordinated with account executives with providing supplies, testers, and sampling from our warehouses
  • Coordinated stock and merchandising of new doors for Charlotte Tilbury in North America
  • Organized and transported tester supplies for use in Masterclasses and Charlotte Tilbury's personal appearances in stores around the country.

Stock Associate

Macys Department Store
12.2013 - 04.2015
  • Greeted customers and directed to requested products.
  • Unnload and organize merchandise from delivery trucks.
  • Managed inventory storage in clean and organized fashion.
  • Stocked merchandise and recovery in shopped areas

Education

High School Diploma -

Henry Snyder High School
Jersey City
06-2012

Skills

  • Recruiting and interviewing
  • Budget assistance
  • Sales monitoring
  • Decision-making
  • Excel VBA Macros
  • Microsoft PowerAutomate
  • Microsoft PowerApps
  • Store Opening
  • Looker Studio & Looker Reporting
  • X-Store POS trainer

Accomplishments

  • Achieved massive time savings by introducing Microsoft Power Platform for complex tasks.
  • Documented and resolved POS issues which led to a successful transition to the X-Store point of sale system.
  • Used Microsoft Excel to develop inventory tracking spreadsheets with query connections and update scripts.
  • Launched 40+ retailer counters and 2 Free standing stores in coordination with Account Executives and store teams.

Languages

English
Native or Bilingual

Timeline

Assistant Manager Retail Operations NA

Charlotte Tilbury
08.2019 - Current

Retail Operations Coordinator

Charlotte Tilbury
05.2015 - 08.2019

Stock Associate

Macys Department Store
12.2013 - 04.2015

High School Diploma -

Henry Snyder High School
Gerome Manicia