Gerrald Amistoso
Cfx
Hanover Park,IL
1
Certification
3
years of professional experience
Developed leadership and team coordination skills in fast-paced environment, focusing on operational efficiency and staff development. Excel in conflict resolution and process optimization, ensuring smooth operations and high customer satisfaction. Seeking to leverage these transferable skills in new and challenging field.
Work History
Shift Lead Busser
1 Year- Expedited customer food to enhance dining experience
- Maintained cleanliness of tables, seats, and floors for customer satisfaction.
- Maintained cleanliness of restaurant to ensure customer satisfaction
- Maintain a clean restaurant
- Created and managed weekly busser schedules to align staff availability with restaurant needs
Part Time Manager
1 Year- Managed cash and credit transactions to ensure accurate financial records
- Maintained clean and safe environment for club members, enhancing member experience
- Manage the gym facility accordingly
- Promote business promotions/specials
- Executed marketing strategies to highlight business promotions and specials.
Crew Member
1 Year 8 Months- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Proactively addressed customer concerns or complaints, resolving issues promptly to ensure customer satisfaction
- Efficiently operated cash register, accurately handling transactions and providing correct change to customers
- Collaborated with team members to streamline workflow during busy periods, ensuring timely service for customers
- Monitored stock levels and notified supervisor of supply needs, supporting efficient inventory management
- Assisted in inventory management by monitoring stock levels and notifying supervisor when supplies needed replenishment
Education
High School Diploma
Associate of Arts
Bachelor of Arts - Marketing
Skills
POS systems expertise
Cash register
Conflict Resolution
Dining Experience
Communication skills
Hospitality
Heavy Lifting
Positive attitude
Organizational skills
Team motivation
Leadership
Adaptable
Positive Minded
Team Collaboration
Client satisfaction
Certification
- AED Certification August 2025 to August 2027
- CPR Certification August 2025 to August 2027
- Driver's License November 2023 to January 2027
Timeline
Shift Lead Busser
Backstreet KBBQ & Sushi
08.2025 - CurrentRead More
Part Time Manager
Cfx
08.2025 - CurrentRead More
Crew Member
Burger King
08.2023 - 04.2025Read More
Bartlett High School
High School Diploma
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Elgin Community College
Associate of Arts
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University of Illinois At Chicago
Bachelor of Arts from Marketing
Read More