Gerrion Sorrell
Bloomington,IL
Summary
Experienced insurance professional with a strong background in auto injury claims, property damage, and subrogation. Skilled in evaluating complex claims, interpreting policy language, and ensuring adherence to regulatory standards. Known for effectively handling sensitive and high-exposure cases—including fatalities and litigation—with professionalism and care. Known for identifying fraud, championing ethical practices, and contributing to efficient, high-quality claim resolutions through collaborative engagement.
Overview
20
20
years of professional experience
Work History
Injury Claims Specialist
State Farm Insurance
Bloomington, USA
09.2018 - Current
- Manage complex injury claims, including liability assessment, medical record review, mediation participation, and settlement negotiation.
- Manage fatalities and wrongful death claims, ensuring objective decision-making, sensitive communication, and complete documentation in accordance with legal and policy guidelines.
- Coordinate with legal counsel to manage high-severity and litigated claims, ensuring timely and accurate resolutions while upholding organizational and ethical standards.
- Assess state-specific statutes and policy terms to determine coverage and appropriate compensation.
- Offer expert guidance to peers on claim handling best practices, procedural standards, and regulatory compliance requirements.
- Contribute to peer development by offering guidance, sharing procedural knowledge, and supporting the handling of challenging claim scenarios.
- Maintain detailed and organized claim files in alignment with company standards and guidelines.
- Identify and escalate potential fraud indicators uncovered during injury claim reviews to the Special Investigative Unit (SIU) for thorough investigation.
Property Subrogation Specialist II
AFNI, Inc.
Bloomington, USA
01.2005 - 09.2018
- Investigated and processed subrogation claims for major insurance carriers by determining liability and initiating recovery efforts.
- Applied state law knowledge and investigative techniques, including advanced skip-tracing strategies, to support successful recoveries.
- Communicated with responsible parties, third-party insurers, and internal teams to negotiate repayment.
- Collaborated with the District Attorneys office to pursue restitution on qualifying cases, assisting in the legal recovery of owed funds.
- Documented findings clearly and thoroughly to support claim decisions and compliance.
Education
Diploma - General Studies
Norcross High School
Norcross, GA06-2000
Skills
- Auto Injury Claims Expertise
- Claims Investigation & Resolution
- Medical Records Review & Evaluation
- Regulatory Compliance & Documentation
- Subrogation Support & Liability Analysis
- Customer-Focused Claims Resolution
- Cross-Team Collaboration
- Communication & Negotiation
- Detection of Fraud Indicators through Claim Review
- Policy Interpretation
Affiliations
National African American Insurance Association (NAAIA)
Technology And Systems
- ECRM
- ISO ClaimSearch
- Internal Claims Platforms
Timeline
Injury Claims Specialist
State Farm Insurance
09.2018 - Current
Property Subrogation Specialist II
AFNI, Inc.
01.2005 - 09.2018
Diploma - General Studies
Norcross High School
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